ABA’s 2012 Member Satisfaction Survey takes just minutes to complete, but the results are of vital importance to ensuring that ABA’s programs and services best fit member needs.

July 17 is the deadline for bookstores to respond to ABA’s 2012 Member Satisfaction Survey. The online survey takes just minutes to complete, but the results are of vital importance to ensuring that ABA’s programs and services best serve member needs.

The ABACUS-11 Survey process begins today with an e-mail to ABA member bookstores from the National Association of College Stores’ OnCampus Research. This year’s survey gathers financial data from 2011 store operations.

ABA will be offering an Events Specialty Institute for member bookstores on Wednesday, October 3, in Minneapolis, prior to the start of the MIBA and GLIBA Heartland Fall Forum.

ABA is asking bookstore members to respond to a simple online survey that will be used to help ensure programs and services continue to best serve members’ needs.

ABA CEO Oren Teicher provides an update on ongoing work to have a new e-book solution in place that will meet the needs of all members well before the termination of the Google eBook program and in time for the holiday season.

This week, the American Booksellers Association announced that it will again be offering an IndieCommerce Specialty Institute for member bookstores.

ABA President Becky Anderson of Anderson’s Bookshops in Naperville, Illinois, writes to members about last week’s BEA, the Children’s Institute, Why Indies Matter, the Department of Justice’s agency model lawsuit, and more.

On Thursday, June 14, ABA submitted its public comments to the Department of Justice on the proposed consent decree in regard to the proposed settlement with three of the five publishers involved in the DOJ’s civil suit regarding the agency model.

Here, in its entirety, is the report of ABA CEO Oren Teicher to the membership at the association’s June 5 annual meeting at BEA.