These days, the screech and hiss of an espresso machine is as common a sound in a bookstore as the beep of a cash register or the introduction to an author reading. An increasing number of bookstore owners are now required to know almost as much about paninis and half-caf-two-percent cappuccinos as they do about Michael Chabon and Margaret Atwood.
So, if your bookstore doesn't have a café, should it? And if it already does, how do you go about improving it?