Top Ten Things to Know About: Improving Operational Workflow
Booksellers learned about having open and honest communication with staff, ideas for reducing redundancies, and tips to streamline store processes.
The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.
Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.
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