Developing a Business Plan: Here's a model of a detailed bookstore business plan. (pdf; 2008)
Growing Your Business: There is a direct correlation between sales volume and profitability. One way to grow sale is to grow the store. It's important to examine the reasons for store expansion and the whens and hows of remodeling existing space, growing existing space, finding new space, and opening a second location. (pdf; 2008)
Planning Your Small Business, from the Small Business Administration
The Bookstore Self-Audit: This thorough review will help you evaluate your store operations and address important management issues. (pdf; 2008)
Digital Revolution 2.0: Independent booksellers are gatekeepers of information, but people are getting information in new ways. Here's some great, hands-on information on how booksellers can reach today's readers -- especially "digital natives" -- with email, blogs, and social networking. (pdf; 2008)
Efficiency: By using their time more effectively, making staff more productive, and implementing efficiencies throughout the store, managers will be able to devote more time and energy to achieving important strategic goals for the store. (pdf; 2008)
Green Retailing: Being a green retailer, or an environmentally friendly retailer, will not only raise your status among your current and future customers, it will also save you money and increase your bottom line. Ways to go Green at home or in the office. (pdf; 2008)
Loss Control: How to Stop Your Profits from Running Out the Front (and Back) Door: With a smart, well thought out control plan, you can reduce most kinds of loss, which will directly impact your bottom line. (pdf; 2008)
To Catch a Thief: how some booksellers are thwarting thieves. (BTW article; 2005)
Music Licensing for the Uninitiated: A look at three licensing organizations, their rules, and fees. (BTW article; 2007)
Staff Development: An Overview: Handout from the 2007 education session (pdf; 2007)
Six Degrees of Percolation: Pros and Cons of Bookstore Cafes (BTW article; 2002)
Green Retailing: Being a green retailer, or an environmentally friendly retailer, will not only raise your status among your current and future customers, it will also save you money and increase your bottom line. (pdf; 2008)
Ways to go Green at home or in the office. (pdf; 2008)
Succession Planning: Are you going to sell your bookstore? Here are tips for ensuring a smooth transition—and transaction. (pdf; 2008)