Pre-registration required; space is limited. Register for the session here.
In 2019, the World Health Organization (WHO) included burnout in the eleventh revision of the International Classification of Diseases. It is now classified as an occupational phenomenon and characterized as “...feelings of energy depletion or exhaustion; increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job; and reduced professional efficacy.” Burnout is real; it often impacts individuals from minority groups at higher rates, and if not addressed it can lead to more severe health consequences. While there is no one solution for this syndrome, there are changes that can be put in place, whether you are a store owner, a manager, or a frontline bookseller. A professional in this field will lead a session to help all attendees identify workplace stressors in their environments and consider possible solutions.