IndieCommerce

22 Jun

IndieCommunication: IndieCommerce & IndieLite Refund Requests

The most recent email from the IndieCommerce team shares instructions for what information to include in a refund request, which will help ABA expedite these requests.

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17 Jun

E-commerce Update: Sales Slide After Rush for Antiracism Titles

Much of the traffic increase from two weeks ago was driven by first-time customers who were referred from Google searches to bookstores that were selling antiracism titles. 

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17 Jun

Sign Up for Virtual IndieCommerce One-on-One Meetings at Children’s Institute

Booksellers are encouraged to sign up for virtual one-on-ones with members of ABA’s IndieCommerce team, open to current IndieCommerce and IndieLite members as well as to non-members.

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10 Jun
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IndieCommunication: Bulk Processing of Online Orders

The most recent email from the IndieCommerce team shares news about a new feature that will help stores receiving increased online orders.

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10 Jun
Three top-selling antiracism titles:White Fragility: Why It's So Hard for White People to Talk About Racism, How to Be an Antiracist, and So You Want to Talk About Race

Top 50 Titles Selling on IndieCommerce Sites: Antiracism Leads the Chart

As publishers return to print for out-of-stock titles, booksellers have the advantage of hand-selling (whether in-person, by phone, or by email) alternative titles to customers in search of works that have sold out.

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10 Jun

E-commerce Update: After Hitting Peak Demand, Website Traffic Tapers Off

Readers flooded bookstore websites in search of antiracism titles last week. Over the weekend, traffic began to slow to normal rates for this time of year.

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03 Jun

E-commerce Update: Website Traffic Soars 118 Percent

This increase is the result of customers shopping for antiracism titles across the IndieCommerce system. 

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01 Jun
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IndieCommunication: News, Updates, and More

The most recent email from the IndieCommerce team shares updates about consumer direct fulfillment orders and processing online orders faster, plus a browser change recommendation.

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27 May

Two New Employees Join the ABA IndieCommerce Team

Finnegan Butterfield and Murray Sampson, who have been hired as IndieCommerce Customer Support Specialists, come to ABA with bookselling experience.

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27 May

E-commerce Update: Website Traffic, Conversion Rates See Slow Decline

Conversion rates on bookstore websites are still extremely high, notes the IndieCommerce team, so booksellers should take advantage of this by encouraging customers to shop online.

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20 May

E-commerce Update: Traffic to Bookstore Websites Levels Off

During the seven-day comparison period, IndieCommerce and IndieLite sites saw the number of visitors level off after a recent drop.

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13 May

E-commerce Update: Traffic to Bookstore Websites Dips

During the seven-day comparison period, IndieCommerce and IndieLite sites saw a 6.2 percent decrease in the number of visitors.

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06 May
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IndieCommunication: News, Updates, and More

The most recent update from the IndieCommerce team shares news about signed copies of Afterlife and updates about fraudulent orders.

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06 May

E-commerce Update: Traffic Continues to Bookstore Websites

Of particular note was traffic on Tuesday, May 5, with a 27 percent increase over the previous Tuesday, representing the single highest traffic day IndieCommerce has ever had.

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29 Apr

IndieCommerce Team to Hire Additional Customer Support Specialists

The specialists will assist the team with the growth in stores using the IndieCommerce platform as well as the large increase in customers shopping online.

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About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

MEMBER and MEMBERSHIP INQUIRIES: info@bookweb.org

PRESS INQUIRIES: ray@bookweb.org

INDIECOMMERCE: staff@bookweb.org

ALL OTHER INQUIRIES: info@BookWeb.org

 

 

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