E-commerce

03 Jun
ABA Technology Meetup logo

ABA’s Next Technology Meetup to Explore Using Chatbots for Online Orders

Bookseller Angela Trigg of Haunted Bookshop in Mobile, Alabama, has created a chatbot through which customers can place orders on the store’s website. 

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03 Jun

E-commerce Update: Website Traffic Soars 118 Percent

This increase is the result of customers shopping for antiracism titles across the IndieCommerce system. 

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01 Jun
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IndieCommunication: News, Updates, and More

The most recent email from the IndieCommerce team shares updates about consumer direct fulfillment orders and processing online orders faster, plus a browser change recommendation.

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27 May

E-commerce Update: Website Traffic, Conversion Rates See Slow Decline

Conversion rates on bookstore websites are still extremely high, notes the IndieCommerce team, so booksellers should take advantage of this by encouraging customers to shop online.

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20 May

E-commerce Update: Traffic to Bookstore Websites Levels Off

During the seven-day comparison period, IndieCommerce and IndieLite sites saw the number of visitors level off after a recent drop.

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20 May
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How to Avoid Copyright Infringement on Your Website

As bookstores around the country shift their focus to online sales due to the coronavirus outbreak, avoiding copyright infringement is becoming an increasing concern.

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13 May

E-commerce Update: Traffic to Bookstore Websites Dips

During the seven-day comparison period, IndieCommerce and IndieLite sites saw a 6.2 percent decrease in the number of visitors.

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13 May

Sign Up to Send the Indie Next List E-Newsletter to Your Customers

The May Indie Next List e-newsletter, featuring the month’s 20 titles with bookseller quotes in addition to a Q&A with the #1 pick, was sent to more than 635,000 customers at 159 ABA member stores.

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06 May
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IndieCommunication: News, Updates, and More

The most recent update from the IndieCommerce team shares news about signed copies of Afterlife and updates about fraudulent orders.

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06 May

E-commerce Update: Traffic Continues to Bookstore Websites

Of particular note was traffic on Tuesday, May 5, with a 27 percent increase over the previous Tuesday, representing the single highest traffic day IndieCommerce has ever had.

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29 Apr

IndieCommerce Team to Hire Additional Customer Support Specialists

The specialists will assist the team with the growth in stores using the IndieCommerce platform as well as the large increase in customers shopping online.

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29 Apr
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IndieCommunication: Online Order Fulfillment and Shipping

The most recent update from the IndieCommerce team addresses Ingram’s Consumer Direct Fulfillment as well as shipping options for customers.

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29 Apr

E-commerce Update: Conversion Rate Sees Slight Dip

When comparing the two periods, last week had an average conversion rate of 7.79 percent vs. the previous week at 8.16 percent. 

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22 Apr
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Publishers Share Expectations for Booksellers Planning Virtual Author Events

Here, ABA offers publisher feedback on a range of questions, from what authors think about participating in virtual events to how booksellers can encourage sales during them.

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22 Apr

E-commerce Update: New Customers Heading to Store Websites

While the IndieCommerce team expected a 20 percent increase in daily traffic/users over this time last year, they are actually seeing a 99.79 percent average increase compared to 2019.

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About ABA

American Booksellers Association is a national trade association that supports and advocates for the success of independent bookstores. We provide members with education, networking opportunities, advocacy, resources, and technology. In turn our members support local schools through book fairs, donations and author visits; promote literacy; provide inclusive community centers; connect readers and books; add character to neighborhoods; champion and center diverse and new voices; and contribute to the local economy. We feel honored to support them in their work.

Contact

PRESS INQUIRIES: [email protected]

INDIECOMMERCE: [email protected]

ALL OTHER INQUIRIES: [email protected]

 

 

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