Ci10 Program

Wednesday, July 13, 2022  

3:00 pm to 4:00 pm

Idea Exchange: Bookstore Owner and Manager Tool Kit for Supporting Employees

Booksellers are critical to a bookstore’s success. So how do bookstore owners and managers better support and retain employees? In this idea exchange for owners and managers, attendees will share best practices around improving morale, accommodating employees’ needs, and fostering a good working environment.

Panelist: Suzanna Hermans, Oblong Books & Music (Rhinebeck, NY)

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.


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