The E-Commerce Newsletter For Booksellers          October 24, 2019

 

Lots of New Things for You This Week
A few bug fixes and other new items were pushed to IndieCommerce websites this week. All of the changes have been tested, but if you see any issues with them, please report them to staff@bookweb.org:

 
  1. Error with credit card information:  The error message was displayed in the credit card payment pane but the pane itself did not open (was collapsed) so customers could not see the error message and were stuck in checkout. This has been fixed now.
     

  2. Add to wish list” button alignment fix: The button was not properly aligned on the page. The fix we have put in place could possibly cause issues on some sites that have customized versions of themes or custom themes. Please let us know if you see or hear of any issues.
     

  3. Changes and upgrades to “Pick-up Options”:
    - The Pick-up Option and Store Outlet panes have been combined (applicable for stores with multiple locations)

    - Stores can customize the header, label, and description. Go to: Store -> Configuration -> Checkout -> Pick-up options

    - Store admins will be able to select pick-up options from the admin view while creating or editing orders

    - Outlet selection is now required (applicable for stores with multiple locations)

    This should not affect existing orders; tax rules will continue to work the same.



  4. If you have any questions about these updates or notice any issues with your website that may be related to them, please contact staff@bookweb.org.
     

 

20% Increase in Gift Card Sales on IndieCommerce
In the first three quarters of 2019, IndieCommerce stores saw a 20% increase in gift card sales compared to the same period in 2018. The average purchase price of a gift card also increased, from $48 to $50. With the majority of gift card purchases taking place between November 1 and December 31, now is the time for your store to promote gift card sales to your customers by email, prominent banners on your website, and social media promotions. This is the perfect way for your customers to support independent booksellers.

IndieCommerce offers bookstore gift cards as well as online-only gift codes that can be emailed to customers. You can enable one or both of these options. If your store does not currently have these services enabled, use this help page for instructions or email staff@bookweb.org.

Updates and Maintenance Schedule for Week of 10/28/19
We have some urgent maintenance that we want to complete next week, before the holiday shopping season gets into full swing. The first one is on Tuesday, October 29, from 7:30am to 8:00am ET. The second maintenance window is Thursday, October 31, from 7:30am to 8:00am ET. No downtime is expected on either day, but some sites may see intermittent issues. If you see any issues following these maintenance windows, please contact staff@bookweb.org.

Please also keep an eye on the message center regarding software updates. We’ve been pushing a lot of new code to finalize updates before the holiday shopping season hits. The message center is the best way to keep up on these updates.

Thanks for reading. Feel free to email us with any thoughts, questions, or suggestions.
The IndieCommerce team

For past editions of IndieCommunication, visit this page.

Phillip Davies, IndieCommerce Director
American Booksellers Association | 333 Westchester Avenue | White Plains, NY 10604
Phil@bookweb.org |
914-406-7527 | www.BookWeb.org
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333 Westchester Ave
Suite S202
White Plains, NY 10604
United States


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