Stop By The IndieCommerce Virtual Expo Booth
If you are attending Wi16 this week, please stop by the IndieCommerce virtual booth in the Expo area and say hello. When you enter the Expo, just scroll down the list of booths and you’ll find us near the bottom. We'd love to chat with you. For more information on how to navigate your way around Winter Institute 2021 be sure to check out this informative video.

Managing Your Store's Online Sales Growth
Independent bookstores have seen massive online sales growth since March 2020. How are stores managing order fulfillment, customer support, shipping, returns, and all the other complexities of running a busy ecommerce website — while running a bookstore? 

If you are attending Wi16, be sure to join us this Friday February 19th from 2:40 to 3:40pm eastern, as this must see session explores how bookstores are successfully managing and fulfilling online orders.

The panel will consist of booksellers from small and large stores who are managing high-volume online sales on a variety of ecommerce-enabled platforms. Topics will include what they learned over the past year as well as shortcuts and tips that are making their lives easier.

The panel will be moderated by Senior Manager of IndieCommerce Geetha Nathan. There will also be time allotted for Q&A. If you are struggling with managing your store's online orders or looking for tips to make things easier, this session is definitely for you.

Panelists: Geetha Nathan, ABA (White Plains, NY); Jamie Thomas, Women & Children First (Chicago, IL); Luis Correa, Avid Bookshop (Athens, GA); Lexi Beach, Astoria Bookshop (Astoria, NY); Warren Lee, 44th and 3rd Bookseller (Norcross, GA); Cheryl Lee, 44th and 3rd Bookseller (Norcross, GA)

Thanks for reading. Feel free to email us with any thoughts, questions, or suggestions.
The IndieCommerce team

For past editions of IndieCommunication, visit this page.