A Discussion on Diversity and Inclusion Tactics for Booksellers

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Wednesday, May 30, 2018 -
3:15pm to 4:30pm
Room: 
1E12/1E13/1E14

Join your colleagues for a roundtable discussion to share ideas and discuss key issues regarding implementation of diversity and inclusion tactics in your bookstore.

Topics to be discussed will include reviewing staff training and internal operations to increase staff diversity; reviewing how the store can better present itself as a diverse space; thoughtful outreach to communities beyond your established customer base; and more. This is an opportunity to learn and share tactics that positively impact your staff, your store, and your community.

Booksellers will learn to:

Use more inclusive language to increase staff diversity
Train staff to better manage customer interactions
Create more respectful displays and newsletters
Reach out to the broader community to create a more diverse customer base

This session will be led by members of the ABA Diversity Task Force including: Hannah Oliver Depp, WORD (Brooklyn, NY and Jersey City, NJ); BrocheAroe Fabian, Quail Ridge Books (Raleigh, NC); Veronica Liu, Word Up Community Bookshop(New York, NY)

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

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