Diversity, Equity & Inclusion: Representation in Store Culture and Why It Matters

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Thursday, June 27, 2019 10:30 AM to 11:30 AM EDT

Bookstores are important fixtures in every community. They serve as places to gather, to find and research new ideas, to explore new worlds, and to find refuge. But bookstores can also be intimidating for people who are underrepresented by the makeup of a store's staff That’s why it is important for a store to not only reflect its immediate community but also the larger community. In this session, HR leaders will share with attendees:

  • The importance of hiring a diverse staff
  • The impact a diverse staff has within the store and on the greater community
  • How to find great bookstore employee candidates outside your store’s community
Veronica Liu, Word Up Community Bookshop/Librería Comunitaria (New York, NY); Rio Cortez, The Schomburg Shop (New York, NY); Patricia Bucek, Vibrant Pittsburgh (Pittsburgh, PA); Jeffrey Blair, Eyeseeme African American Children's Bookstore (University City, MO)

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.


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