Checkout

Abandoned Cart

When a customer adds items to a shopping cart, provides their contact information but does not complete the checkout, that shopping cart is considered as an ‘abandoned cart’. The orders associated with these abandoned carts will be in the ‘In checkout’ status. Your website can be configured to send reminder emails to customers who abandoned their cart.

HIGHLIGHTS OF THIS FEATURE

  • Reminder emails can be sent either after 24 hrs or 48 hrs

Custom Checkout Pane

Stores have the option to create a custom checkout pane within the IndieCommerce checkout flow. In this example, we configure it to offer gift wrapping to customers during the checkout process.

NOTE: The ‘Custom Checkout Pane’ module needs to be enabled for your site. Please send us a request from the Store Features page (Store > Configuration > Account Information and Preferences > Store Features).

Custom Checkout Message

If you wish to display a special message to your customers at the end of checkout, a special message pertaining to their order, you may do so using ‘Rules’.

Example scenarios where a custom checkout message could be used:

Website Best Practices

Creating a leading website takes thought and planning, a site is typically considered successful if it is well designed, useful and in e-commerce aspects, lucrative. While different stores each have different website needs, there are some best practices that are global to all sites. In this guide, we explain those best practices and have broken them down into 4 categories:

 

Custom Checkout Email

You can create a ‘Custom Email Checkout Notification’ to either replace the default one or as a second additional email. The instructions below cover both options. However, it is our recommendation that you keep the default email and add a second additional email with any custom messages you would like to send. Though your custom email can include similar information as the default, it cannot include all of it and will not be identical. Custom emails can also not be formatted to display in the same design as the default email.
 

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

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