FAQ

MailMunch

MailMunch provides tools to assist in converting visitors into email subscribers and customers by offering several types of opt-in forms: Popup, Embedded, Topbar, and Scrollbox. MailMunch also integrates easily with Constant Contact, MailChimp, and other major email marketing platforms.

Webforms

The Webform module allows you to collect information from site visitors. This module gives you the ability to create surveys, multi-page questionnaires, contest forms etc. Webform features a basic analysis of the results collected, which can be downloaded from the website.

NOTE: Webform will be enabled on IC sites upon request. Please send us a request from the Store Features page (Store > Configuration > Account Information and Preferences > Store Features).

Membership Subscriptions

CREATE A NEW PRODUCT CLASS

Navigate to: Store > Products > Manage Classes

  1. Fill in the ‘Add a Class’ form:
    • Enter the Class ID - Example: subscription services
    • Class Name - Example: Subscription Services
    • Description is optional
  2. Select ‘Save’ at the bottom of the page.  

You have now created the product class.

Authoring information is always set to be displayed on new product classes.

jCarousel

A collection of book cover images or custom product images can be displayed in the form of a carousel. In Drupal, a carousel is a type of ‘view’. The jCarousel module is enabled upon request. If you wish to create a carousel on your site, please contact us with a request to enable the JCarousel module.

Browse Book View

The Browse Book page is a collection of popular titles based on Ingram’s ‘desirability’ ranking. The collection is displayed using Drupal ‘views’. There is also the ‘Browse Books’ block which can be used to filter books based on their BISAC codes. Though displayed together when visiting the /browse/book page, the view and the block can both be used separately. 

IMPORTANT VIEW TIPS

Order View

 
The order view (Store > Orders) by default has the following fields:
 
  1. Search by order number
  2. Filter by status
  3. Apply button
  4. Display of:

MailChimp

This documentation was modified on 01/18/2018, to comply with the latest changes by MailChimp.

This provides an integration with MailChimp (an email delivery service) and makes it possible to create and send MailChimp emails directly from your website.

PREPARE TO USE THE MAILCHIMP MODULE

  1. Sign up for a MailChimp.com account
  2. Create your list through MailChimp

Stock

The ‘Stock’ module provides a basic stock tracking system for custom products. Store admins can set the stock level and a threshold for each product SKU. When the stock has decremented to the threshold value an email can be sent to the store admin. When the stock is depleted, the ‘Add to Cart’ button will be replaced with an ‘Out of Stock’ button. The stock count will be decremented as customers make purchases.

Conditional Attributes

Here is one example of how this feature might work on your website. A customer buys a custom product and would like to give it as a gift and include a gift message. On the custom product page, the customer is asked: "Is this a gift". If they select "Yes", a message dialog box would open for the customer to enter their gift message. If they don't select "Yes", the message dialog box would remain closed.

Custom Checkout Message

If you wish to display a special message to your customers at the end of checkout, a special message pertaining to their order, you may do so using ‘Rules’.

Example scenarios where a custom checkout message could be used:

Website Best Practices

Creating a leading website takes thought and planning, a site is typically considered successful if it is well designed, useful and in e-commerce aspects, lucrative. While different stores each have different website needs, there are some best practices that are global to all sites. In this guide, we explain those best practices and have broken them down into 4 categories:

 

A Beginner's Guide

If you are new to IndieCommerce and not sure where to begin or if you consider yourself a beginner, this is for you! In this webinar we cover, the IndieCommerce team will provide step by step instructions on:

  • How to configure your new IndieCommerce site
  • Share some website best practices to get the most out of your site

Adding Books

It is important to keep in mind that the vast majority of titles listed on IndieBound.org, and on our IndieCommerce member websites come from Ingram Book Company's iPage database. Generally speaking, if a title is listed with them (even if they don't actually carry it), it is listed with us. If you are a publisher, you'll want to contact Ingram to inquire about listing your catalog with them. You can find publisher-specific contact info here:

Local Store Inventory

When a visitor to your site searches for a title, they generally see books listed with one of these availability statuses:

Edit

Orders in a ‘Pending’ or ‘Processing’ state can be altered. You have the ability to alter just about every part of the order.

Navigate to: Store > Orders > View Orders

We recommend you always select the ‘View’ button first, verify that the order is in a ‘Pending’ or ‘Processing’ state that can still be altered and then once confirmed, select the ‘Edit’ tab to make your changes.

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About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

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