IndieLite

Getting Ready for the Holidays

As the holidays approach we recommend reviewing some key settings on your IndieCommerce site to prepare for inevitable supply line issues and the ever changing holiday shopping schedule. You have several ways to adjust what stock shows, from simple things like disabling backorders to more advanced things like limiting stock to what is available in specific Ingram warehouses and limiting sales to your in-stock items..

Adjusting settings related to backorders and hard to find titles is handled in two places:

Shipping Solutions

This documentation has been updated as of 10/8/2021 to include both Endicia and ShipStation integrations.
 
Using any one of our shipping integrations, stores can easily export their orders from their IndieCommerce or IndieLite site to create shipping labels. This integration will export your orders in a CSV file which you can then upload into your chosen shipping software. Currently only stamps.com provides the option to import tracking information back to your IndieCommerce site. 
 

Terms & Conditions Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

Shipping Policy Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

Privacy Policy Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

Return Policy Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

Credit Card Processing

The following Help Documents are available for both IndieCommerce and IndieLite to assist with the early steps of obtaining or transitioning to the store's own credit card processor and Authorize.net account.  IndieCommerce or IndieLite specific documents and webinars can be found further down on this page.

For All IndieCommerce and IndieLite Stores

 

Digital Accessibility

The American Booksellers Association is among many national groups working with their legal counsel to alert its members of a growing legal risk related to their online retail websites and compliance with emerging requirements under the Americans with Disabilities Act (ADA). This document will help you take some first steps towards making your website more accessible.
 

Ask A Bookseller

The ‘Ask a Bookseller’ feature creates a new webform on your site where customers can ask staff questions about specific titles. This is a great and easy way for stores to upsell and handsell titles.
 
This feature will also create a button labelled 'Ask a Bookseller' which takes the customer from the product page to the Ask a Bookseller webform. This option will only be available for books that don't have an 'Add to Cart' button.
 

Holiday Tips For IndieCommerce & IndieLite

The 2020 holiday season has been busy, with IndieCommerce and IndieLite stores receiving a large volume of online customers and subsequent online orders like never before.  To assist in handling customer expectations and order processing, the IC team has compiled some suggestions and methods available to IndieCommerce and IndieLite members.

Discount Coupons At a Glance

Discount coupons are a feature for IndieCommerce and IndieLite stores to offer discounts to customers in a variety of configuration options this holiday season.  Stores can create coupon codes for customers to use at checkout and track usage of those codes through the available Coupon Usage Report.

Please note that IndieLite stores have limitations with this feature in regards to the types of discounts available to be offered.

Gift Cards At a Glance

We have a variety of Gift Card options available for IndieCommerce and IndieLite users who want to offer Gift Cards to customers this holiday season!

Please note: Gift Cards on IndieCommerce and IndieLite cannot be used to purchase ebooks and audiobooks.

Pages

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

PRESS CONTACT: Dan Cullen (dan@bookweb.org)

MEMBER and MEMBERSHIP INQUIRIES: info@bookweb.org

INDIECOMMERCE: staff@bookweb.org

ALL OTHER INQUIRIES: info@BookWeb.org

 

 

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