Orders

Sales Tax Holiday

Many states have annual sales tax holidays! On these holidays, purchases can be made tax free and now you can offer these sales tax holidays through your website. With the Sales Tax Holiday feature, it is quick and easy to set up a period of time during which customers on your website will not be charged sales tax.
 
This feature could also be used as a promotional opportunity if you would like to waive sales tax for customers during a certain period of time.
 

PayPal - Old

To offer Paypal as a payment option you (the store) must have your own Paypal account. If you do not have one already you can create one here.  Once registration with Paypal is complete, please send us a request from the Store Features page (Store > Configuration > Account Information and Preferences > Store Features) to enable the Paypal module. We will confirm once the module has been enabled so that you may begin configuring it.
 

IndieCommerce - Order Processing 201

Learn about the latest, advanced tools available for processing your online orders in bulk. In this webinar we will cover bulk order processing, printing invoices in bulk, exporting to shipping solutions, exporting to POS systems and generating custom sales reports. These new features will save your staff time and keep your customers satisfied.

Store Gift Card

When the store gift card is not through Givex a custom checkout pane can be enabled so that both the store gift card and credit card information can be collected for the order.

STORE GIFT CARD - USING CUSTOM CHECKOUT PANE 

Stamps.com Integration

The Stamps.com module allows you to export orders from your IndieCommerce site to Stamps.com.  Once you process and ship these orders using the Stamps.com software or website, you can then import a file from Stamps.com to mark the orders as processed and email the tracking numbers to your customers.

First, ask IndieCommerce staff to enable the module for you.  You can do this through the store features page:

Store > Configuration > Account Information and Preferences > Store Features

Quick Note Field for Orders

The Quick Note field provides Store and Order administrators a field in which notes may be added to an order and displayed on the Order Administration page (Store > Orders).
A couple of  scenarios where other IndieCommerce stores have used this field:

Preorders

As preorders are becoming an increasingly important way in which books are sold and marketed through stores, we’ve compiled a list of the Preorder features we offer.

NEW: Stores can now choose to show preorders as 'On Our Shelves Now' as long as the store is using Local Store Inventory and the preorder is present in the LSI file.

Handling Fraudulent Orders

This session will:

  • Help participants avoid becoming victims of credit card fraud on their websites
  • Highlight certain common fraudulent behaviors and scams
  • Review basic measures for fraud protection

Abandoned Cart

When a customer adds items to a shopping cart, provides their contact information but does not complete the checkout, that shopping cart is considered as an ‘abandoned cart’. The orders associated with these abandoned carts will be in the ‘In checkout’ status. Your website can be configured to send reminder emails to customers who abandoned their cart.

HIGHLIGHTS OF THIS FEATURE

  • Reminder emails can be sent either after 24 hrs or 48 hrs

Order Processing

This webinar will review IndieLite order processing:

  • Best practices
  • Order processing overview
  • Common pitfalls to avoid

Membership Subscriptions

CREATE A NEW PRODUCT CLASS

Navigate to: Store > Products > Manage Classes

  1. Fill in the ‘Add a Class’ form:
    • Enter the Class ID - Example: subscription services
    • Class Name - Example: Subscription Services
    • Description is optional
  2. Select ‘Save’ at the bottom of the page.  

You have now created the product class.

Authoring information is always set to be displayed on new product classes.

Order View

 
The order view (Store > Orders) by default has the following fields:
 
  1. Search by order number
  2. Filter by status
  3. Apply button
  4. Display of:

Order Processing, Part 2

In this webinar we will discuss:

  • Processing credit card orders...continued
  • Processing PayPal orders
  • Processing giftcard/credit card orders
  • Sending orders to Ingram
  • Handling tax-exempt orders

Pages

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

MEMBER and MEMBERSHIP INQUIRIES: info@bookweb.org

PRESS INQUIRIES: ray@bookweb.org

INDIECOMMERCE: staff@bookweb.org

ALL OTHER INQUIRIES: info@BookWeb.org

 

 

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