IndieCommerce Institute 2021 Topics & Schedule

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The IndieCommerce Seminar: Wednesday, March 17, Noon - 5:30 pm EST

12:00 pm to 12:30 pm EST 

Welcome and Housekeeping

12:30 pm to 2:00 pm EST

ONE-STOP ONLINE SHOP: Learn how your website can handle books and much more

Now more than ever it is important for all retailers to promote online all the products and services they offer. Your IndieCommerce website can be a one-stop online shop for books, non-book merchandise, services, etc.

This session will demonstrate the best use of the tools available to sell books and non-book merchandise on your website, sync book and non-book inventory from your pointsof-sale system, and control what is available for online customers to meet their expectations.

2:15 pm to 3:45 pm EST

CHECK IT OUT: Tips and tools for shopping cart and order processing

Last year changed e-commerce for everyone, and it was a challenge for many. Stores were trying hard to keep up with changing consumer behaviors and expectations; they had to train more staff to handle online orders, and they had to learn quickly as orders were pouring in. Many didn’t have the time to stop and check the cart and checkout configurations on their website or learn to use the new tools for order management. 

This session will cover shopping cart and checkout configurations available to optimize the shopping experience for your customers, and the lastest, advanced tools available to your staff for managing and processing orders.

4:00 pm to 5:30 pm EST

New Features!!

Don’t have the time to keep up with all the new features? Don’t worry, we’ve got it covered. This session will include a live demonstration of all the recently added features and how you can benefit from them.

To register for the IndieCommerce seminar, click here.


The IndieLite Seminar: Thursday, March 18, Noon - 5:30 pm EST

12:00 pm to 12:30 pm EST

Welcome and Housekeeping

12:30 pm to 2:00pm EST

Content Creation and Management

Are you providing your site visitors with the content they want and expect? We will walk you through the steps for creating rich content pages and an attractive frontpage, as well as working with blocks and menus. We will share best practices and tips from members. 

2:15 pm to 3:45 pm EST

CHECK IT OUT: Tips and tools for shopping cart and order processing

In this session, we will cover everything you need to know about configuring the shopping cart, processing orders, editing orders, communicating with customers, and reports. We will also discuss how your website interfaces with Ingram for Consumer Direct Fulfillment and now you can make the most of that feature.

4:00 pm to 5:30 pm EST

New Features!!

Don’t have the time to keep up with all the new features? Don’t worry, we’ve got it covered. This session will include a live demonstration of all the recently added features and how you can benefit from them. 

To register for the IndieLite seminiar, click here.

 

IndieCommerce Help Documents

 

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

PRESS CONTACT: Dan Cullen (dan@bookweb.org)

MEMBER and MEMBERSHIP INQUIRIES: info@bookweb.org

INDIECOMMERCE: staff@bookweb.org

ALL OTHER INQUIRIES: info@BookWeb.org

 

 

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