Batch for Books Announces U.S. Customer Service Hire
Batch for Books, the new electronic invoicing system created by the Booksellers Association of the U.K. and Ireland for booksellers and publishers in the U.S., has hired Nathan Halter as its U.S. Customer Service Representative. Halter has previously worked for the American Booksellers Association and Doylestown Bookshop.
Following a successful Winter Institute in Baltimore, at which Batch representatives participated in a panel session and conducted one-on-one meetings with booksellers, resulting in a signup of 80 bookstores, Batch finalized Halter’s hire.
“We are delighted that Nathan is joining Batch for Books, bringing his knowledge of the U.S. trade and his passionate commitment to the independent book world,” said Fraser Tanner, CEO of Batch for Books, Inc.
Batch for Books provides an invoicing and e-payment platform that connects U.S. publishers and bookstores to facilitate inventory purchases via a single web-based portal. Through the Batch system, booksellers can view all vendor transactions, which are searchable by vendor name, due date, transaction number, and more; period summaries, which include open and authorized transactions by vendor as well as the total dollar amount owed; and a range of reports, including outstanding balances, payment statuses, and more. Invoices detail the title of each book ordered as well as ISBN, unit cost, list price, discount, and net value, and a consolidated weekly or monthly payment can be authorized with one click for all authorized transactions. Batch has also developed links into accounts packages and POS systems to remove the task of manually inputting invoice and credit information.
As Batch’s Customer Service Representative, Halter will be responsible for developing and maintaining relationships with bookstores and book vendors; acting as a primary support for user inquiries; setting up new bookstore and book vendor accounts; liaising with book vendors on behalf of bookstore customers; helping develop content for user education; and supporting communication to users.
Booksellers can learn more about Batch for Books and sign up to be added to the service here.