On Friday, June 10, BookSense.com moved its servers to a new location, closer to ABA's office, allowing for easier maintenance and resulting in significant cost savings. BookSense.com sites were brought down at approximately 2:30 Eastern Time on Friday afternoon and were made live again at about midnight on the same day. Total down time was just under 10 hours.
The move resulted in the suspension of wholesaler fulfillment to allow for rerouting of secure e-commerce communications to the new facility. It is expected that wholesaler fulfillment will be restored within the next several days. In the meantime, booksellers are seeing an increase in the number of store-fulfilled orders.
"We believe virtually all sites are now working properly," said BookSense.com Director Len Vlahos, "but if booksellers are still getting a 'Page Not Found' error, they should let us know immediately."
Vlahos can be reached at email@example.com or (800) 637-0037, ext. 1215.