IndieCommunication: Live Demo, One-on-Ones, and More

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Here’s the IndieCommunication e-newsletter for Thursday, April 11:

IndieCommerce Feature Live Demo: Managing Staff and Customer “Roles”

Teacher and students on webinarDoes your store offer loyalty programs or frequent buyer clubs? Would you like to extend those customer privileges to your IndieCommerce site for online orders? This can be done by assigning special “Roles” for customers on your IC site. In this live demo, we will cover the following:

  • Assigning and managing roles for store staff
  • Assigning and manage roles for customers, including bulk upload of customer e-mails
  • A sample use case, including step-by-step instructions for automatic discounting and free shipping for loyalty program customers using “Rules”

This webinar will be 45 minutes in length, including time for a Q&A. Click here to sign up for the webinar.

Offering Multiple Online Wishlists & Gift Registries to Your Customers

Cartoon gift box“Multiple Wish Lists” is an upgrade to the previous wish list/gift registry feature (which only allowed a single wish list per user). The wish list button appears next to the “Add to Cart” button on product pages, search results pages, and book lists. Instructions for enabling this feature are located here. Be sure to view the recording of the live demonstration as well. 

Sign Up for an IndieCommerce or IndieLite One-on-One Session at BookExpo in NYC

It’s that time of year again. The IndieCommerce team is now scheduling one-on-one sessions with bookstores attending BookExpo in New York. Appointment dates are Wednesday, May 29; Thursday, May 30; and Friday, May 31, 2019. All one-on-one sessions will be held in the ABA Member Lounge.

More Theme Upgrades

We’ve upgraded two more themes for you to evaluate; here are examples of the new Lexi Responsive theme and the new Sky theme. If you have any questions or need assistance trying these out, contact staff@bookweb.org.

Some Serious New Computing Power for Your Website

Wire board

With a record number of stores joining IndieCommerce and IndieLite, we’re engaged in an ongoing project to increase the capacity, performance, and security of our infrastructure. Over the past several months, we have revamped our book data system, netting a 42% increase in search speed, and upgraded the database server that backs the IndieCommerce platform.

In the coming months, we will be implementing automatic denial-of-service detection and mitigation, improving the performance of our web servers, and implementing best practices to optimize web page performance for all IndieCommerce sites. Supported by a robust infrastructure, we’ll be able to continue to provide the best possible website experience for your store and your customers. E-mail staff@bookweb.org if you have any questions.


Booksellers are encouraged to send their thoughts, questions, or suggestions via e-mail to IndieCommerce staff at any time.

Past editions of IndieCommunication are available on the IndieCommerce Updates page on BookWeb.org.