NO MORE WAITING LIST! For stores interested in opening an IndieCommerce or IndieLite site, please submit your contract here [1]! We will reach out with confirmation and next steps to get started as soon as possible upon contract submission.
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Regular Business Hours
Monday - Friday, 8am to 8pm EST: For IndieCommerce customer support ONLY please contact staff@bookweb.org [2]
or call (914) 402-7468 [3] (option 1). -
Weekends, Holidays & After Hours
Saturdays, Sundays, holidays and after hours coverage: We monitor for emergency issues only [4].
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue please check the IndieCommerce status page [5] first. If your issue has not been reported submit a critical outage report [6] and staff will be alerted.
IndieCommerce
ABA’s state-of-the-art e-commerce platform enables ABA members to create unique, content-rich, easy-to-operate, and fully transactional and customizable e-commerce websites. The IndieCommerce database consists of more than 10 million in-print titles and more than four million ebooks and audiobooks. The entire system is supported by ABA's experienced development and customer support team.
For more information about IndieCommerce please visit the Help Desk [7] or email the IndieCommerce staff. [8]
IndieLite
IndieLite is a lower-cost, low maintenance e-commerce option based on the IndieCommerce platform. It is designed for stores looking for a website with minimal maintenance that is simple to use. It's also a great option for stores that are selling online for the first time. This service offers booksellers the essential tools they need to create a web presence for their store.
For more information about IndieLite please visit the Help Desk [7] or email the IndieCommerce staff. [8]
Specifically designed for independent booksellers, IndieCommerce is a full featured e-commerce solution with powerful online marketing tools. IndieLite offers the minimal e-commerce essentials for a low-cost web presence that is simple to maintain. To discover which product is best for your store please review our Features Chart through the link below or email the IndieCommerce staff. [8]
Compare IndieCommerce and IndieLite Features [9]