Author Dan Heath will open Winter Institute 2014 with a plenary talk about how we make decisions, and why so many of them are flawed. Decisive (Crown Business)—the latest bestselling title co-authored by Dan and his brother, Chip—offers insightful strategies and practical tools that enable individuals and businesses to make better choices. In his talk, Heath will address such critical questions as how we can stop the cycle of agonizing over our decisions; how we can make group decisions without disruptive politics; and how we can ensure that we don't overlook key opportunities to evaluate important information and change course. Making the right decisions is the key to a successful business, and Dan Heath's talk will answer the question of how we can do better.