Retail Operations Manager

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Bayside Search Group is excited to partner with a Central Florida’s premier full-service independent bookstore.

This newly created role will report directly to the company owner and will be an integral part of taking the business to the next level! As the Retail Operations Manager you will provide leadership and create and drive strategy for the company to elevate service, sales, and operational processes. You will be responsible for leading a team of managers overseeing Store Sales & Operations, eCommerce, In-Store & Community Events, Bulk Sales, and Conventions & Pop-Up Bookstores.


  • Proactively recruit, select, and retain top talent
  • Encourage ideas, participation, and a culture of openness in the store
  • Promote an environment where spirited, enthusiastic, and self-motivated people want to work
  • Lead and develop a team who consistently drive sales/profitability and maintain an environment where customers enjoy a rich shopping experience
  • Ensure that all associates are trained, developed and that succession plans are in place
  • Oversee all facets of store operations
  • Drive sales and use financial management tools to ensure that sales, profitability, and productivity goals are met within the store
  • Oversee merchandise and inventory management systems
  • Ensure support of corporate sales and execution of corporate orders
  • Ensure effective evaluating, scheduling, and coordinating of in-store events to drive sales. Events may include: story times, music performances and local author and artist signing events
  • Ensure support of national events in conjunction with marketing team
  • Create and maintain partnerships as it relates to community events and outreach
  • Manage relationships with publishers, publicists, and editors.
  • Drive sales and use financial management tools to ensure that sales, profitability, and productivity goals are met within the store
  • Ensure support of bulk & corporate sales and execution of corporate orders
  • Utilize company POS reporting system to analyze sales trends, inventory flow, customer behavior, etc. Translate data into actionable improvement plans.


  • Strong analytical rigor and financial acumen
  • Ability to analyze big data and trends
  • Highly organized with solid planning skills and the ability to take a proactive approach to problem solving
  • Experience designing and managing events, ideally in a cultural, arts, or literary organization—preferred
  • Self-starting, highly driven, and able to work independently.
  • Outstanding interpersonal skills with an emphasis on building a strong team
  • Entrepreneurial spirit, passion for books big PLUS


  • Base salary plus bonus potential
  • Full benefits – Medical, Vision & Dental
  • Fun, Open, People-Centric work environment
  • Opportunity to help grow a business
  • Work life balance

Interested parties contact:




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About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.




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