00:24:36 AnaMaree Ordway - Ye Olde Bookshoppe, Wenatchee, WA: Love seeing everyones faces, reminds me I'm not alone here :) 00:24:43 Ryan Quinn (she/her) - ABA: October 30 Deadline to Nominate to the ABA Board - Check out what Valerie Koehler has to say about her experience https://www.bookweb.org/news/october-30-deadline-nominate-aba-board-blue-willows-valerie-koehler-shares-her-experience 00:25:03 Ryan Quinn (she/her) - ABA: egister for the Top 10 Things to Know About: Creating Safe and Profitable Virtual Events (October 15 at 3:00 p.m. ET), register here https://us02web.zoom.us/meeting/register/tZwsdu2orDkpHdWcPvFXtR6TuIZtMFzCQtiL 00:25:31 Ryan Quinn (she/her) - ABA: IndieCommerce Webinar on Wednesday, Oct 14 12:30 pm Eastern, Sidelines and Non-Book: How to create, sell and manage stock. Register here https://register.gotowebinar.com/register/1578136046073580815 00:26:05 Jenny, Waucoma Bookstore: We use RemotePC and it is lot cheaper than what we previously used 00:26:21 Suzanna: Thanks, Jenny! 00:26:27 Liz Whitelam: I use Log Me In, but I honestly have no memory of what it costs 00:26:30 Don Powell Book Therapy Abilene: I use remote utilities and they are very good 00:26:57 Don Powell Book Therapy Abilene: the 5 pc license is either free or very cheap 00:27:00 Suzanna: thanks everyone! 00:29:24 Don Powell Book Therapy Abilene: on the remote utilities I use them a lot for my real job (book store is my 2nd job) you can email me at dpowell7299@yahoo.com and I can tell you what I’ve used in the past and currently. 00:30:57 Maryelizabeth Yturralde: Eileen’s audio is still breaking up for me… 00:31:17 Maryelizabeth Yturralde: I know that tech vortex! 00:33:07 Maryelizabeth Yturralde: It’s been nice to see non-booksellers basically literally making “F*ck Amazon” posts today. 00:33:27 Gavin, he/him, Book Moon: Yes Maryelizabeth! 00:34:24 Eileen's iPhone: sorry for the audio/visual difficulties. Just wanted to say again that if there is a way to carry the idea of accessibility and member involvement forward post-pandemic, I think it would be incredibly valuable. I’m learning a lot because I was able to attend PNBA remotely and am attending other programs remotely right now. 00:34:53 Suzanne Ballast Book Co.: I think all of us Indie bookstores need to retweet tweets from us to keep the message ongoing from a variety of us indie bookstores 00:36:04 Eileen's iPhone: Thanks, Ryan! 00:36:50 Suzanne Ballast Book Co.: Are all of you doing online book clubs? We are and we have had people join from all across the county, which we love. Not sure how people are finding the book clubs. Any ideas from you all? 00:38:00 Ryan Quinn (she/her) - ABA: Google Analytics: https://www.bookweb.org/system/files/diy/Google Analytics 101 for Wi13 handout.pdf and https://www.bookweb.org/education-resource/573112 00:38:04 Teresa Rice: we have not done online book clubs but am interested in doing so. Any tips for getting started? 00:39:03 AnaMaree Ordway - Ye Olde Bookshoppe, Wenatchee, WA: I'm mostly used and have 2 shelves of kids. I've tried everything and they just keep getting damaged and I mark them down. Thankfully they come and go quickly and customers don't really complain, but understand. I'm slowly adding new books, but kids will probably be the last LOL 00:39:37 James Jensen (Warwick’s): We tried to set out a basket of kids books that had been removed from inventory. However, that did not seem to work. The main damage we get is to pop-up books. We only keep a display copy on the floor. 00:42:34 James Jensen (Warwick’s): We’ve been doing a tea time with booksellers and pub reps every Monday on Facebook Live. 00:44:13 Don Powell Book Therapy Abilene: I moved the kids secti9n to the front of the store to both promote them and also to keep an eye on the kids 00:46:16 Ryan Quinn (she/her) - ABA: Virtual Event https://www.bookweb.org/coronavirus-resources-booksellers#hostingevents 00:47:15 Ryan Quinn (she/her) - ABA: Independent Bookstore Day Launches Logo Design Contest https://www.bookweb.org/news/independent-bookstore-day-launches-logo-design-contest-578298 Design submissions are due by Monday, October 26, 2020 00:47:40 Teresa Rice: When we moved to new location I put kids books closer to the front where I could see them. Generally the kids are better about putting books back in place than adults. The school system uses paint sticks as markers where you took a book from and the kids actually ask for a stick. 00:49:13 Suzanne Ballast Book Co.: I feel you need to see the kids books and teen books. 00:49:36 AnaMaree Ordway - Ye Olde Bookshoppe, Wenatchee, WA: I had new Usborne books up front but too many people move them and they get mixed in with used books. I had signs, just learned that book people do not read signs. 00:50:28 Eileen's iPhone: people seem to read what they want to see:) 00:51:02 Liz Whitelam: Teresa, that’s hysterical! 00:51:53 Murray Sampson (he/him) - ABA: Look up “Far Side Push Gifted” for the funniest Far Side comic on just this topic. :D 00:52:54 Liz Whitelam: joinhombase.com 00:52:57 Suzanna: we use ADP’s time clock 00:52:57 Shane Gottwals w/ Gottwals Books: wheniwork.com 00:53:11 Jenny, Waucoma Bookstore: second wheniwork.com 00:53:19 Sandi: we use Square and they sign jn 00:53:19 Liz Whitelam: HomeBase is a time clock and scheduling site - free and fantastic 00:54:20 Suzanna: Yes, we use Setmore! So far so good. 00:54:30 Eileen's iPhone: I’m going to stick a needle in my eye over tech issue. I’ve heard publishers sometimes have giveaways that independent bookstores can take advantage of. Do people find that customers are appreciative/respond well to certain types of items? 00:54:31 Liz Whitelam: I have a Six website, and added their scheduling module 00:54:39 Liz Whitelam: Wix 00:56:16 Gavin, he/him, Book Moon: Is there a scheduling module in the IndieCommerce site? 00:56:47 James Jensen (Warwick’s): Give aways are not as popular as book plates or signed copies. Except for the Louise Penny Paris pin. 00:57:07 Teresa Rice: Thank you, I was enjoying this so much that iot brought customers see you next week 00:57:18 Rebecca from The Little Book Store: how do you get the paris pin? 00:57:39 James Jensen (Warwick’s): It was just available at the begininng 00:57:50 James Jensen (Warwick’s): Very limited 00:58:04 Sandi: if someone wants one for themselves I have a couple I can share 00:58:42 Liz Whitelam: I’m with you, Dan. My customers don’t care about the random swag or the signatures 00:59:16 James Jensen (Warwick’s): We have a web page dedicated to signed copies. Our online orders get a lot of requests. 00:59:49 Suzanne Ballast Book Co.: I think it depends on the author on whether people want a signed book or not. 01:00:06 Rebecca from The Little Book Store: I’ve found that the swag and signings are more of a bonus, and make a sale sweeter. I don’t advertise them generally, but I do love to make a deal about it after someone has bought it. 01:00:10 Don Powell Book Therapy Abilene: we are a used bookstore and we have seen that no one cares about signed copies 01:00:13 Source Booksellers: It really depends on the author and if the tour promises signed copies or bookplates. 01:00:28 Liz Whitelam: My customers like signatures in the moment of a live event, but as a general thing are just sort of bemused when we point out signed copies of things. 01:01:14 Dan Iddings: ditto 01:01:38 Liz Whitelam: Good point, Suzanna! 01:01:44 Rebecca from The Little Book Store: Good idea! 01:02:01 Jenny, Waucoma Bookstore: It depends on the author for us. We've seem the most success signed pre-orders with local authors that have huge Instagram following 01:02:13 James Jensen (Warwick’s): Our Zoom and Facebook Live events generate a lot of signed book requests 01:03:08 Source Booksellers: Zoom 01:03:39 Dan Iddings: I’ve heard that crowd cast allows you to add a buy button. 01:04:32 Shane Gottwals w/ Gottwals Books: Anyone have tips for doing a raffle for a special item? Base entries on a certain sales total? One entry per visit? Just not sure how to proceed. 01:05:26 Ryan Quinn (she/her) - ABA: https://www.bookweb.org/membership/business-services 01:06:47 Jeffrey Benya: My last years fathers day raffle was cards in a bowl which gave us emails for our email lis 01:07:13 Jeffrey Benya: Gave a grill a game and a book 01:07:34 Suzanne Ballast Book Co.: anyone doing Halloween candy give away? 01:07:51 Jeffrey Benya: cancelled by our mall this year 01:08:51 Don Powell Book Therapy Abilene: we love Halloween so we always just have a bowl out 01:09:07 AnaMaree Ordway - Ye Olde Bookshoppe, Wenatchee, WA: Our Downtown Assoc. is supplying candy to those of us who can stand outside and give candy to the kid parade that will come by in cars. 01:09:16 Liz Whitelam: The one gift Covid gave me was cancelling our downtown trick or treat, which is a mosh pit of despair. (And I love Halloween) 01:10:02 Jeffrey Benya: Our mall was just sold and the new owner wants the rent for the covid months when were forced to be closed 01:10:10 Dan Iddings: Ours did the same. I’ll miss all 1000 of those kids. 01:10:17 Ryan Quinn (she/her) - ABA: October 30 Deadline to Nominate to the ABA Board - Check out what Valerie Koehler has to say about her experience https://www.bookweb.org/news/october-30-deadline-nominate-aba-board-blue-willows-valerie-koehler-shares-her-experience Register for the Top 10 Things to Know About: Creating Safe and Profitable Virtual Events (October 15 at 3:00 p.m. ET), register here https://us02web.zoom.us/meeting/register/tZwsdu2orDkpHdWcPvFXtR6TuIZtMFzCQtiL IndieCommerce Webinar on Wednesday, Oct 14 12:30 pm Eastern, Sidelines and Non-Book: How to create, sell and manage stock. Register here https://register.gotowebinar.com/register/1578136046073580815 Independent Bookstore Day Launches Logo Design Contest https://www.bookweb.org/news/independent-bookstore-day-launches-logo-design-contest-578298 Design submissions are due by Monday, October 26, 2020 01:10:29 Source Booksellers: Thank you everyone! 01:10:38 Eileen's iPhone: They canceled our as well too, Liz, for the same reason after I wrote a letter to the Chamber of Commerce. I’m officially the Wicked Witch of the West this year! 01:11:01 Ryan Quinn (she/her) - ABA: Independent Bookstore Day Launches Logo Design Contest https://www.bookweb.org/news/independent-bookstore-day-launches-logo-design-contest-578298 Design submissions are due by Monday, October 26, 2020 01:11:32 James Jensen (Warwick’s): Thanks everyone