The Strand Seeks Flagship Main Store Lead Manager

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Your role in a nutshell - To be an inspirational leader with enthusiasm for our iconic brand and believe in the way we do business. With retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience.

Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store Manager should also ensure a store atmosphere focused on great hospitality where the expectations of the customers are exceeded.

Delivery - Retail related book expertise is highly desirable at management level. We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organizing skills. Our Store Managers need to be nimble operators with the ability to navigate and lead change in these unprecedented times. It is essential for our Store Managers to be condent to use data to make sound business decisions to really drive your sales and your people. We are looking for a store Manager who is a passionate book-lover with an active knowledge of the independent book selling industry.

Teamwork and People Management - Our people are at the heart of everything we do. We’re particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential and develop current members of the team to a high standard.

What we look for

  • Experience in book retail and people leadership
  • Flagship store experience and multi site management preferred (ie. kiosks, markets, pop-ups)
  • Able to control and meet sales and performance targets with outstanding planning and organizing skills
  • Experience of using data provided to make sound business decisions
  • Ability to work collaboratively within a feedback culture Team coaching and development
  • Ability to demonstrate outstanding communication and operational skills
  • Leadership skills to achieve personal and business success.
  • Good IT Skills
  • Flexibility to work across Sunday to Saturday is required.

With us, you’ll enjoy

  • Competitive salary and annual bonus opportunity
  • Medical, dental, vision insurance
  • 401(k)
  • Paid time off

Work Remotely- No

Job Type: Full-time

COVID-19 considerations:
We are following all NYC guidelines including daily questionnaire screenings, available PPE, protective barriers around work stations, & social distancing.



BTW Classified: 

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.








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