Tattered Cover Seeks Vice President of Operations

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Job Description: This is a full-time, onsite, position based out of our Colfax location with frequent travel to our other locations. Compensation is a salary of $60,000 to $90,000 annually DOE. Tattered Cover, Metro Denver’s premier indie bookseller, seeks an experienced, motivated individual to join our growing team as the Vice President of Operations. This high profile position will answer directly to the CEO and will play a critical role in ensuring our five bookstores and online operations are profitable, nimble, and innovative. Interested candidates email resume and cover letter to VP-Ops@TatteredCover.com with subject line: VP Operations Position. We are looking to fill the position by May, 2021.

The Vice President of Operations will:

  • Work with the CEO and management team to set strategic direction for the stores and online operations overall, and for each location specifically.
  • Working with the CEO and CFO set and exceed sales and profitability goals for each location.
  • Work with HR to hire, train, and motivate the store managers in each location.
  • Ensure each location meets and exceeds Tattered Cover’s legendary and rigorous customer service standards.
  • Maintaining the physical space & accurate inventory for each location.
  • Work with the buying team to ensure all stores feature a well-curated selection of items.
  • Work with the marketing team and store managers to ensure locations present a robust schedule of profitable events, and that each location has successful in-store promotions and promotional materials.
  • Ensure compliance with all local and federal laws and regulations as they apply to retail locations including COVID compliance.
  • Other responsibilities as they arise.

What you'll love about this job: 

  • The opportunity to contribute to the success of a Colorado Landmark.
  • Running daily retail operations from a global perspective.
  • Taking a leadership role in the growth and expansion of a large, independent, book store. 
  • Varied health benefits options: employer subsidized HMO and HD health plans, dental, vision, PTO, and 401K. 

What we'll love about you:

  • At least five years in a managerial role, preferably in a retail or retail adjacent business.
  • A strong understanding of retail finances and scalability. 
  • An ability to manage, inspire, and lead staff while hitting key goals set by executive leadership.
  • An ability to problem-solve and work independently
  • Strong verbal and written communication skills
  • Experience with Microsoft and Google suite. Any experience with iMerchant or cloud-based retail inventory management software is a plus. 


BTW Classified: 

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.


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