Wi2023 Program

Tuesday, February 21, 2023  

10:40 am to 11:40 am

Emergent Concerns and Solutions Frontline Booksellers Face (Idea Exchange) 605 & 610, Level 6, Seattle Convention Center

In this session, frontline booksellers will discuss the issues of our time. Come to this session to share meaningful solutions with your colleagues on day-to-day business operations and personal concerns that you deal with in the bookstore: Use of masks, free speech conversations, mental health emergencies with customers, shoplifting, DEI best practices, and more. (All)

Speakers: Kris Kleindienst, Left Bank Books (St. Louis, Missouri); Cliff Helm, Left Bank Books (St. Louis, Missouri)

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.


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