Wi2023 Program

Wednesday, February 22, 2023  

2:35 pm to 3:35 pm

Managing Returns (Bookseller Panel) 602-604, Level 6, Seattle Convention Center

Join a conversation with your bookselling colleagues to discuss the returns process and how best to navigate the what, when, and how of returns. Are you pulling by section or publisher, and why? Are you pulling quarterly, monthly, daily, and why? How do you manage staff scheduling and minimize your freight costs? Have you used the publisher return percent number when you create your criteria for returns? So much to discuss! Note: This conversation will focus on workflow and operations and will not include a discussion on inventory management. (All)

Speakers: Jenny Cohen, Waucoma Bookstore (Hood River, Oregon); Elayna Trucker, Napa Bookmine (Napa, California); Zachary Matelski, McLean & Eakin Booksellers (Petoskey, Michigan)


About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.


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