IndieCommerce/IndieLite For Assistance: The IndieCommerce team is resolving an average of 100 IC requests/issues for site assistance a day from member stores! We appreciate your patience as they work to respond to everyone as quickly as possible. For non-emergency IndieCommerce issues email staff@ bookweb.org. For emergency issues please check the IndieCommerce status page first. If your issue has not been reported submit a critical outage report and staff will be alerted immediately. New Feature: The IndieCommerce team has created a new feature that allows IndieCommerce and IndieLite stores to mark titles as "not for sale" or create blank pages with custom text when certain titles are entered in a search. This allows stores to effectively exclude titles in the database as part of the curation for their store. See the help document on BookWeb for assistance.
Workman’s “Shop Local Now So You Can Shop Local Forever” Holiday Campaign 2020 Small Business Saturday Coalition Sign up is now open! Sign up for Small Business Saturday to receive sample social media, email, and newsletter messaging for customers; guidance on taking advantage of all the benefits offered through ShopSmall.com; and recognition on the Shop Small website. Contact sbscoalition@wipp.org or 415-878-1571 for questions or support. The hashtags for this year are #ShopSmall and #SmallBizSat.
Assistance for Booksellers Binc is there for you. Binc may be able to help owners or employees with personal household expenses related to the Colorado wildfires or any natural disaster. In addition, Binc can assist with expenses directly related to the store in certain cases. Here are a few ways that the Binc Foundation may be able to help: If you have been displaced and need financial assistance to move into a new or temporary residence and are unable to cover the associated expenses, you can apply for assistance. If you lost more than 50% of your weekly work hours due to the fires and this is causing financial hardship, you qualify to apply for assistance. If your store is damaged and must close due to the storm, Binc may be able to help with certain expenses to help you reopen more quickly.
Next Week’s Events Coffee Break: Tuesday, October 27, at 3:00 p.m. ET
Join us for an opportunity to share support, ask questions, and trade best practices. All booksellers are welcome. If you’ve never attended this event before, it’s a great way to hear what’s working well at other stores and crowdsource solutions to any challenges you’re facing at your store. Email for Zoom login details.
Evening Coffee Break: Thursday, October 29, at 6:00 p.m. ET
Join us for an opportunity to share support, ask questions, and trade best practices. All booksellers are welcome. If you’ve never attended this event before, it’s a great way to hear what’s working well at other stores and crowdsource solutions to any challenges you’re facing at your store. Email for Zoom login details.
De-escalation & Non-Violent Communication Workshop Tuesday, October 27, from 3:00 p.m. to 5:00 p.m. ET.
The Center for Anti-Violence Education will present a workshop for all members on the importance of non-verbal communication, common communication practices that fuel conflict between individuals, and the stages of escalation. This session will cover a range of de-escalation techniques that are particularly relevant in the context of our current political and social environment and issues that may arise related to customers refusing to wear masks, racism, or political friction. Participants will have an opportunity to pool their own expertise of lived experiences and practice nonviolent and de-escalation skills through relevant scenarios in breakout groups. All Members Welcome. Register here. Note: This session has limited capacity. Registration will be open on a first-come, first-served basis, but a recording will be available on BookWeb for one week following each session.
Non-Violent Communication & De-escalation Companion Workshop: Physical Empowerment Self-Defense 101: Thursday, October 29, from 4:00 p.m. to 6:00 p.m. ET.
The Center for Anti-violence Education will offer a basic self-defense workshop through a trauma-informed lens to provide practical ways to respond to the spectrum of violence, from footwork and blocks to active shooter tips. This workshop is for all members and will cover self-defense and the emotional aspects of self-defense, as well as concrete steps to take in order to stay safe when under threat. All Members Welcome. Register here. Note: This session has limited capacity. Registration will be open on a first-come, first-served basis, but a recording will be available on BookWeb for one week following each session.
ABA is here for all of you. Please reach out if there is anything we can help with. Members can contact me directly, or email the Membership, Advocacy, or IndieCommerce teams. Best,
Allison |
