IndieCommerce - Report a critical outage

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This form is for reporting emergency / critical outages that occur after normal business hours ONLY. A critical outage might be that your website is down, or if a key function like 'search' on your site is down or the shopping cart on your website is not working. If your website is experiencing a critical issue like these, you may use this form to alert the IndieCommerce team.

If you are about to report that your website is down, first check to see if your website is accessible on a mobile device. If you can access it on a mobile device, then your website is not offline and the outage you are experiencing is probably a local issue.

Please continue to use staff@bookweb.org for all other non critical IC / IL related questions. 

You can check the status of IndieCommerce and IndieLite any time, here: https://status.indiecommerce.com

Please contact us at staff@bookweb.org or call us at 914-406-7500.

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

PRESS INQUIRIES: press@bookweb.org

INDIECOMMERCE: staff@bookweb.org

ALL OTHER INQUIRIES: info@bookweb.org

 

 

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