BTW Classifieds

Special Offers

To post a classified ad, please send your ad text (including contact information) to ABA's Sydney Jarrard.

Classified ads appear on this page and in ABA's Bookselling This Week newsletter. ABA bookstore members receive up to four free classified ads per year.

More information about advertising with ABA can be found here.


Job Openings

The American Booksellers Association (ABA), a not-for-profit trade association for independent bookstores, seeks a full-time eCommerce customer support specialist. This position is responsible for supporting users of ABA’s IndieCommerce service, an e-commerce platform hosting websites for over 500 independent booksellers.

Support includes facility with website design, layout, site configuration and platform functions; preparation of training materials and other updates necessary to users; curriculum development for in-person, off-site, training events; respond to direct inquiries from users by phone, email, and screen sharing sessions; quality assurance testing of new features and services for member stores; helping stores understand and troubleshoot products and programs specific to IndieCommerce as well as general e-commerce related inquiries.

Primary Responsibilities:

  • Primary support for user inquiries of all types using a ticketing system.
  • Help develop and maintain content for user education.
  • Support communication to users through individual email, telephone, email blasts and e-newsletters.
  • Keep current on new e-commerce trends, and share knowledge with users. 
  • Participates directly with a small tech team comprised of other customer support agents, developers, sysadmin and director. 
  • Quality assurance (QA) testing of new features and services.

Job Requirements:

  • Excellent customer service skills
  • Facility with web-based content management systems; familiarity with Drupal a plus
  • Ability to become expert regarding a complex e-commerce platform
  • Effective technical writing skills
  • Effective teaching skills
  • Ability to develop educational curriculum distributed across multiple channels
  • Limited travel required each year for teaching and public presentations
  • Familiarity with HTML/CSS is a big plus

Time requirements: This is a full-time position with health benefits. Rotating holiday and weekend customer support coverage that can be managed from home.

Location: White Plains, New York. Shuttle service is provided from the White Plains MetroNorth train station.

About ABA: Founded in 1900, the American Booksellers Association is a national not-for-profit trade organization that works to help independently owned bookstores grow and succeed. ABA’s core members are key participants in their communities' local economy and culture, and to assist them ABA creates relevant programs; provides education, information, business products, and services; and engages in public policy and industry advocacy. The Association actively supports and defends free speech and the First Amendment rights of all Americans.

How to Apply: Email resume and cover letter addressed to Director of IndieCommerce Phillip Davies at with “IndieCommerce Specialist” in the subject line. No calls, please.

The American Booksellers Association (ABA) is committed to fostering a diverse staff. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation or identity, national origin, or disability status. For more information about ABA, visit



Bookmarks is currently hiring for a Full-Time Communications Specialist

This full-time position is a part of the operations team and reports to the Operations Director. The Communications Specialist is responsible for developing and implementing strategies to strengthen Bookmarks’ brand on a daily basis through marketing, social media, website, graphic design, and media relations. The specialist must understand, represent and advocate Bookmarks’ history, mission, and vision and participate in its work, objectives, development, and accomplishments by serving as a liaison with our marketing agency and with external communications.

Ideal candidates will have marketing, design, and social media experience, strong time management skills as well as the initiative to form partnerships in the community. This position also requires an enthusiastic, solutions-driven individual that will celebrate Bookmarks’ mission while operating under our core values of collaboration, community, diversity, and excellence.

Candidates should email: cover letter, resume with three references listed, and writing and design samples (10 pages max) to Cailey Neuschaefer, Office and Volunteer Specialist, at Review of applications begins Wednesday, January 15. 


  • Develop and implement marketing strategies including (but not limited to): advertising, social media, and media outreach.
  • Design and curate event, mission, and brand specific graphics across all mediums
  • Maintain Bookmarks’ website, including updating content and troubleshooting. No web development experience needed.
  • Coordinate and compile information for PowerPoint projects, photo collections, and production with outside marketing agency.
  • Seek support from community stakeholders
  • Write and regularly update event calendars for marketing purposes.
  • Arrange all Festival specific promotion annually.
  • Implement social media plan and increase digital outreach efforts.
  • Other duties as assigned.


  • Bachelor’s degree in marketing, communications, public relations, or a related field, plus two to five years of experience in marketing.
  • Demonstrated success in building relationships with a diverse range of constituents and ability to work on a team towards a common goal.
  • Excellent communication skills: telephone, email, writing, and in-person communication skills with comfort speaking publicly   
  • Strong graphic design capabilities
  • Organized with attention to detail; ability to prioritize and multitask within a fast paced environment.
  • Dependable, reliable, honest, and trustworthy, with high ethical standards.
  • Genuine enthusiasm and passion for books and Bookmarks’ nonprofit mission.

Other Requirements

  • Willingness to learn and become aware of book industry news and trends and provide in-store book recommendations.
  • Availability to work some special events on nights and weekends. 

Salary and Benefits

The salary for this position will range from $28,000 - $32,000 and is based on qualifications and experience. It will be a non-exempt hourly position. After a 90-day training period, Bookmarks provides partial payment toward health and dental insurance, life insurance, as well as 18 PTO/holidays annually.

Equal opportunity employer


About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.




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