The American Booksellers Association

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    333 Westchester Avenue
    Suite S202
    White Plains, NY 10604

    Phone: 800-637-0037
    Fax: 914-417-4013

    To reach IndieCommerce or IndieLite customer support:

    • Our regular business hours are Monday to Friday, 8:00 AM to 6:00 PM EST  
    • After hours: Monday to Friday 6:00 PM to 9:00 PM EST we monitor email, but you may experience a delay in getting a reply
    • Saturday, Sunday, and holidays we monitor for urgent and emergency emails and calls

    For IndieCommerce customer support ONLY contact or call (914) 406-7500 (option 2) or 800-637-0037 (option 2).

    If you have an urgent or emergency issue, please email and use the word "URGENT" in the subject line. 

    Join ABA
    E-mail or apply online

    Member Relationship Managers
    GLIBA, MIBA, NAIBA, NEIBA regions: 
    Liz Roberts

    Daniel O'Brien

    Locate an ABA Member Store
    Search the Member Directory

    IndieCommerce Customer Service
    800-637-0037 – option 2

    Nominate titles for the Indie Next List

    Indie Bestseller List Reporting

    ABFE 24-Hour Hotline (1st Amendment emergencies)

    General Advertising Inquiries
    Liz Button

    General Press Inquiries
    Dan Cullen


     ABA Staff

     Main Number: 914-406-7500

    Oren Teicher, Chief Executive Officer x 7511
    Robyn DesHotel, Chief Financial Officer x 7515
    Joy Dallanegra-Sanger, Senior Program Officer x 7518
    Dan Cullen, Senior Strategy Officer x 7560
    Meg Z. Smith, Membership and Marketing Officer x 7541
    Jill Perlstein, Meetings and Planning Officer x 7542
    Sydney Jarrard, Content Development Director x 7563
    Greg Galloway, Technology Director x 7568
    Phil Davies, IndieCommerce Director x 7527
    Lisa Winn, Education Manager x 7557
    Matthew Zoni, Director of Development and Publisher Relations x 7551
    Gen de Botton, ABC Group Manager x 7545
    Dave Grogan, Director of ABFE, Advocacy and Public Policy x 7562
    Geetha Nathan, IndieCommerce Senior Manager  x 7526
    Scott Nafz, IndieCommerce Training Manager x 7554
    Chanthee Keokhaw, IndieCommerce Specialist x 7553
    Ryan Quinn, IndieCommerce Specialist x 7529
    Pete Reynolds, Program Manager x 7535
    Maria Rodriguez, Meetings and Office Coordinator x 7540


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