The American Booksellers Association

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333 Westchester Avenue
Suite S202
White Plains, NY 10604

Phone: 800-637-0037
Fax: 914-417-4013


Due to COVID-19 and ABA's current work-from-home setup, the best way to reach staff is by email.

If calling, please be sure to leave a message.


To reach IndieCommerce & IndieLite customer support:

For emergency IndieCommerce & IndieLite issues
An emergency issue means that your customers can't buy anything from your website or your staff can't process any online orders. 
Your website is essentially broken and cannot take orders or process any transactions. If your website has an emergency issue
please check the IndieCommerce status page first. If your issue has not been reported submit a critical outage report and
staff will be alerted.


Join ABA
E-mail or apply online

Member Relations Department
Dedicated phone: (800) 583-0524

NAIBA, NEIBA, SIBA regions: 
Ryan Quinn

GLIBA, MIBA regions: 
Lauren Anastasio

Daniel O'Brien

Associate & Friends of Bookselling:
Kate Brennan

Locate an ABA Member Store
Search the Member Directory

IndieCommerce Customer Service
800-637-0037 – option 2

Nominate titles for the Indie Next List

Indie Bestseller List Reporting

ABFE 24-Hour Hotline (1st Amendment emergencies)

General Advertising Inquiries
Sydney Jarrard

General Press Inquiries
Dan Cullen


Main Number: 914-406-7500

ABA Staff

Allison Hill, Chief Executive Officer x 7511
Joy Dallanegra-Sanger, Chief Operating Officer x 7518
PK Sindwani, Chief Financial Officer x 7515
Dan Cullen, Senior Strategy Officer x 7560
Jill Perlstein, Meetings and Planning Officer x 7542
Sydney Jarrard, Content Director x 7563
Greg Galloway, Technology Director x 7568
Phil Davies, IndieCommerce Director x 7527
Lisa Winn, Senior Education Manager x 7557
Matthew Zoni, Director of Development and Publisher Relations x 7551
Gen de Botton, ABC Group Manager x 7545
Daniel O'Brien, Senior Membership Manager x 7514
Dave Grogan, Director of ABFE, Advocacy and Public Policy x 7562
Jessica Stauffer, Program Manager x 7546
Geetha Nathan, IndieCommerce Senior Manager  x 7526
Pete Reynolds, Project Manager x 7535
Maria Rodriguez, Meetings and Planning Coordinator x 7540
Scott Nafz, IndieCommerce Training Manager x 7554
Chanthee Keokhaw, IndieCommerce Specialist x 7553
Courtney Karecki, IndieCommerce Specialist x 7533
Finnigan Butterfield, IndieCommerce Specialist 914-402-7468 x704
Murray Sampson, IndieCommerce Specialist 914-402-7468 x705
Alison Larkin, Data Support Analyst 914-402-7468 x703


About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.


PRESS CONTACTS: Dan Cullen ( and Allison Hill (






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