Winter Institute Program

    Note for Bookselling 101 sessions: If you are new to bookselling, or if you want a basic refresher on key aspects of running a bookstore, look for sessions with this designation. Experienced booksellers will help you get a better grasp on inventory management, buying, returns and more.
    Note for Advanced Learning Education for Owners and Managers: Sessions marked with this symbol are for owners and managers only, and require pre-registration.
    Saturday, January 23, 2016  

    8:00 am to 5:30 pm

    9:00 am to 5:30 pm

    Bookstore tour registration is full.

    ABA has arranged for full-day and a half-day tours of Denver area bookstores. Space is limited; sign-up is first-come, first-served. Open to Wi11 bookseller attendees and International Guests. Registration closes January 6, 2016 or upon reaching capacity.

    Tour 1 registration is full: Full-day, departs 9:00 am. Transportation cost—$25 per person. Stops at Boulder Book Store, BookBar, Second Star to the Right Books, Tattered Cover Book Store Historic LoDo, and City Stacks Books & Coffee.
    Tour 2 registration is full: Half-day, departs 11:45 am. Transportation cost—$15 per person. Stops at HearthFire Books, Tattered Cover Book Store Aspen Grove, and The Bookies Bookstore.

    The order of store stops may vary. Tours depart the Sheraton Denver Downtown Hotel from the Plaza Tower entrance on Court Street. Both tours will end at 5:30 pm at Tattered Cover Book Store Colfax Ave. for the Winter Institute Opening Reception.

    9:00 am to 4:00 pm

    Donna Paz Kaufman and Mark Kaufman of Paz & Associates Bookstore Training Group present a one-day seminar for prospective booksellers. Students receive a crash course on the essentials of opening a new bookstore or buying an existing store. New owners and managers will gain an overview of the investment and payback, what makes for a great location, and critical aspects of a retail bookstore’s financial success. The workshop is open to ABA Provisional members and employees of Regular member stores. (Limited to three booksellers per ABA member company.) The workshop fee is $100 per person. Lunch will be provided.

    Attendance at Winter Institute is not required, although workshop students are guaranteed a place at the institute if desired. The Wi11 conference fee will apply. Workshop students who wish to register for Winter Institute should contact info@bookweb.org.

    Click here to register for Introduction to Retail Bookselling.

    5:30 pm to 6:15 pm

    Each year, Winter Institute scholarship recipients and their sponsoring publishers meet to say hello and thank you before the event begins. Please meet prior to the Welcome Reception, in the Children's Section, on the lower level of the Tattered Cover Colfax location, at 2526 E. Colfax Ave., Denver. Shuttle buses will run from the Sheraton every 15 minutes between 5:15 pm and 8:15 pm.

    6:00 pm to 8:00 pm

    Denver's acclaimed Tattered Cover Book Store (Colfax location) hosts ABA's Winter Institute Welcome Reception, co-sponsored by Shelf Awareness. Enjoy cocktails, snacks, and the company of your colleagues from around the world. The store is located at 2526 E. Colfax Ave., Denver; shuttle buses will run from the Sheraton every 15 to 20 minutes between 5:15 pm and 8:15 pm.

     

    9:00 pm to 11:00 pm

    All Wi11 attendees are invited to participate in the exciting first-ever Backlist Book Swap Party. Come with a copy of your favorite "under-read" book to share with your friends and colleagues; leave with someone else's favorite. Books should be at least 5 years old and still in print. Please let us know what book you will be swapping by completing this form.

     

    Sunday, January 24, 2016  

    7:00 am to 7:30 am

    7:15 am to 5:00 pm

    7:30 am to 9:15 am

    7:45 am to 9:15 am

    Martin Lindstrom, author of Small Data: Adventures in Cracking the Code of Consumer Desire (St. Martin's, February 2016) and producer of the TODAY show's Main Street Makeover segments, will open Wi11 with a fun, interactive presentation that will arm booksellers with concrete ideas on how to use small data to develop big ideas that will improve their businesses. Lindstrom is also the author of the New York Times bestseller Buyology (Crown Business) and has been listed as one of Time magazine’s 100 most influential people in the world.

    The Bookstore Challenge
    Martin Lindstrom is looking for bookstores to participate in his presentation on Sunday morning, January 24. The Book Store Challenge is your chance to get a makeover from the one of the world's top branding experts. A few lucky ABA member stores will be chosen from the applicants to win an in-store visit from Martin. Martin will review your store and help you maximize it for success; you'll then be featured onstage during his Wi11 keynote.

    Visit Martin's webpage to read more about the challenge. If you are interested in participating, please fill out the form here by January 10, 2016 – and keep an eye out for more fun contest announcements as we get closer to Wi11.
     

    9:00 am to 4:00 pm

    Enjoying the altitude in our Mile High City? Mountains & Plains Independent Booksellers Association is happy to host the Hospitality Suite at this year's Winter Institute. Stop by for a chance to decompress, grab a beverage, and refuel before heading back out to join your peers.

    9:30 am to 10:45 am

    In this detailed financial session, booksellers will walk publishers through the Profit and Loss statement of a general bookstore and discuss the financial realities of owning and operating a storefront retail space, while delineating the many factors that affect the operation and ultimate success or failure of a retail bookstore business.

    • Steve Bercu, BookPeople (Austin, TX)
    • P.K. Sindwani, Towne Book Center & Café (Collegeville, PA)
    • Amy Thomas, Pegasus Books (Berkeley, CA)
    • Oren Teicher, ABA (White Plains, NY) (Greeter)
       

    Booksellers will meet in groups to talk with colleagues about industry issues inspired by breakfast plenary speaker Martin Lindstrom. Groups will meet in rooms throughout the hotel; assignments will be emailed prior to Wi11 and will be included on the attendees' badge.

    11:00 am to 12:15 pm

    Facebook and other social media platforms give you the option to pay for advertising. But is it worth it? And what exactly can you expect from social advertising? This panel will review the ins and outs of paid social advertising on Facebook and what it can mean for bookstores, as well as tips for a successful campaign.

    • Vicki DeArmon, Copperfield's Books (Sebastopol, CA)
    • Stephanie Koehler, Director, Marketing Services, Ingram Content Group Inc. (La Vergne, TN)
    • Krisy Parades, The Doylestown Bookshop (Doylestown, PA)
    • Catherine Cusick, ABA (White Plains, NY) (Moderator)
       

    Whether you have purchased an existing store (and its inventory system) or have launched a new store, you know that active inventory management is critical to managing costs, buying successfully, and improving the experience of your customers. In this session, panelists will review the basics and will discuss the keys to effective inventory management.

    • Jeanne Costello, Maria’s Bookshop (Durango, CO)
    • Maryelizabeth Yturralde,  Mysterious Galaxy (San Diego, CA)
    • Andy Perham, Books Inc. (San Francisco, CA)
    • Shawn Wathen, Chapter One Book Store (Hamilton, MT) (Moderator)
       

    Denver and Boulder are home to many wonderful independent retail businesses. In this session, a number of these successful entrepreneurs will share their best practices for facing the daily challenges of running a thriving business in a world of constant competition.

    • Larry Domnitz, Breadworks Bakery and Cafe (Boulder, CO)
    • Paul Epstein, Twist and Shout Records (Denver, CO)
    • Betsy Burton, The King's English Bookshop (Salt Lake City, UT) (Moderator)
       

    Public schools across the county receive Title I funding in support of literacy mandates, and by successfully building relationships and working creatively with title coordinators, booksellers can use federal funding to put books in the hands of diverse students and households of all income levels.

    • Anne Menon, The Bookies (Denver, CO)
    • Shelly Wilhelm, The Bookies (Denver, CO)
    • Missy Matthews, Title Coordinator at Cherry Creek School District (Denver, CO)
    • Angie Tally, The Country Bookshop (Southern Pines, NC) (Moderator)

    This is a ticketed session. For owners and managers only. Limited capacity, first-come, first-served. Preference will be given to ABA owners and managers.
    Dr. John Sherlock, Director, Master of Science Human Resources Program at Western Carolina University, will lead a discussion that will focus on best HR practices for small business owners, including talent management and how to create a skills inventory for you and your staff.

    • Dr. John Sherlock, Western Carolina University (Cullowhee, NC)
    • Meg Smith, ABA (White Plains, NY) (Greeter)
       

    Above the Treeline is ready to show you the next generation of Edelweiss, “Edelweiss Plus.” Built with speed, customization, navigability, and community in mind, come get a sneak peek at what’s on the horizon.

    • Joe Foster, Education and Outreach Coordinator, Above the Treeline (Ann Arbor, MI)
    • John Rubin, CEO, Above the Treeline (Ann Arbor, MI)
    • Greg Galloway, ABA (White Plains, NY) (Greeter)
       

    12:30 pm to 2:30 pm

    Enjoy lunch with reps and learn about great upcoming titles from Winter Institute publisher sponsors. Seats are assigned, and booksellers will receive an email with their table number prior to arriving in Denver.

    International guests are invited to grab a box lunch and join a discussion led by a panel of experienced and innovative American booksellers who are successfully adapting their businesses to meet the challenges and demands of the current indie environment and retail in general.

    • Bradley Graham, Politics and Prose Bookstore (Washington, DC)
    • Christie Olson Day, Gallery Bookshop & Bookwinkle's Children's Books (Mendocino, CA)
    • Andy Perham, Books Inc. (San Francisco, CA)
    • Chuck Robinson, Village Books (Bellingham, WA)
    • Holly Weinkauf, Red Balloon Bookshop (St. Paul, MN)
    • Oren Teicher, ABA (White Plains, NY) (Moderator)

    2:30 pm to 5:45 pm

    Stores participating in IndieCommerce may schedule hour-long one-on-one appointments with program specialists Geetha Natha, Scott Nafz, and Ryan Quinn. Appointment time slots are 2:30 pm, 3:30 pm, 4:15 pm, and 5 pm; space will be limited. Click here for the signup form.

    Stores interested in learning more about ecommerce and the IndieCommerce platform can attend the Introduction to IndieCommerce session on Tuesday, January 26 at 10 am.

    2:30 pm to 3:00 pm

    3:15 pm to 4:15 pm

    On Monday, July 13, 2015, in an unprecedented joint action, U.S. booksellers, authors, and literary agents called on the U.S. Department of Justice (DOJ) to investigate the business practices of Amazon.com. Richard Russo, Douglas Preston, Gail Hochman, and Roxana Robinson will update attendees on results of the multi-party book industry request sent to the DOJ.

    • Gail Hochman, Brandt & Hochman Literary Agents, Inc. and President, Association of Authors' Representatives (New York, NY)
    • Douglas Preston, Author (Round Pond, ME) (Hachette Book Group)
    • Roxana Robinson, Author and President of The Author's Guild (New York, NY) (FSG)
    • Richard Russo, Author (Portland, ME) (Knopf/Vintage)
    • Oren Teicher, ABA (White Plains, NY) (Moderator)

    4:30 pm to 5:45 pm

    If you own or work in a bookstore where the customer base is primarily seasonal, you know how slow the off-season can be. What can you do to increase profits during this time? And how can you continue to provide services to seasonal customers once they head home? Experienced booksellers will share their best practices.

    • Wendy Hudson, Nantucket Book Partners (Nantucket, MA)
    • Matthew Norcross, McLean & Eakin Booksellers (Petoskey, MI)
    • Amanda Zirn, Bethany Beach Books (Bethany Beach, DE)
    • Karen Hayes, Parnassus Books (Nashville, TN) (Moderator)
       

    If you are thinking about opening a café or other food and beverage component in your bookstore, this session is not to be missed.  Panelist will discuss tips and best practices for start-up, profitability, staffing, and overall management for combining book retail and a café business.

    • Sarah Bagby, Watermark Books & Cafe (Wichita, KS)
    • Nicole Magistro, Bookworm of Edwards (Edwards, CO)
    • Nicole Sullivan, BookBar (Denver, CO)
    • Chris Morrow, Northshire Bookstore (Manchester Center, VT) (Moderator)
       

    The question of raising minimum wage has become a prominent issue, with elected officials and organizations across the country actively engaged in the matter. What can indie booksellers do to ensure that any minimum wage increase takes into account the economic realities of indie retail? Booksellers on the West Coast are dealing with this issue now.  They will discuss what they have learned and offer insight regarding how to become actively engaged in minimum wage discussions in your community.

    • Becky Anderson, Anderson's Bookshop (Naperville, IL)
    • Jarek Steele, Left Bank Books (St. Louis, MO)
    • Tracy Taylor, The Elliott Bay Book Company (Seattle, WA)
    • Michael Tucker, Books Inc. (San Francisco, CA)
    • Pete Mulvihill, Green Apple Books (San Francisco, CA) (Moderator)
       

    In this detailed financial session, publishers will walk booksellers through the Profit and Loss statement of a new trade title and the financial realities of publishing, while delineating the many factors that affect both the bookstore channel and consumers. Important P&L line items such as suggested retail price, production costs, marketing, and returns will be discussed, as will broader themes that impact the day-to-day cost of publishing.

    • George Gibson, Publishing Director, Bloomsbury USA (New York, NY)
    • Matty Goldberg, President of Publishing and Client Sales Development, Perseus Book Group (New York, NY)
    • Kirsty Melville, President and Publisher, Andrews McMeel Universal (Kansas City, MO)
    • Steven Pace, Sales Director, Workman Publishing (New York, NY)
    • Joy Dallanegra-Sanger, ABA (White Plains, NY) (Moderator)
       

    This is a ticketed session. For owners and managers only. Limited capacity; first-come, first-served. Preference will be given to ABA owners and managers. Click on this link to register for Advanced Learning Education.
    Dr. John Sherlock, Director, Master of Science Human Resources Program at Western Carolina University, will lead a group workshop to help booksellers think about the link between business strategy and human resources. Booksellers should come having reviewed the current and future business objectives for their store.

    • Dr. John Sherlock, Western Carolina University (Cullowhee, NC)
    • Meg Smith, ABA (White Plains, NY) (Greeter)
       

    Owners of (self-defined) very small stores are challenged to find the time and resources to organize successful events and to balance daily work with event budgeting, planning, execution, and follow-up. This panel will feature owners of very small stores who are excited to share tips and practices for hosting successful events.

    • Daiva Chesonis, Between The Covers Bookstore (Telluride, CO)
    • Jacqueline Kellachan, The Golden Notebook (Woodstock, NY)
    • Anna Thorn, Upshur Street Books (Washington, DC)
    • Valerie Koehler, Blue Willow Bookshop (Houston, TX) (Moderator)
       

    6:00 pm to 6:45 pm

    If you were at Wi9 in Seattle, you might remember the rousing, 150-bookseller-strong, sing-a-long of "Let It Be" at the book launch for Len Vlahos's The Scar Boys. Len (our old ABA friend and incoming co-owner of the Tattered Cover) is back with a sequel, Scar Girl (Carolrhoda Lab, March 2016), and he's also back with a sequel to the launch event. Join Len and friends for a session of music, fun, and mischief. It's the perfect warm-up act for a night out in Denver!

    9:00 pm to 11:00 pm

    Enjoy drinks and dessert at the Scholastic Meet & Treat After Party. Scholastic authors/illustrators Luanne Rice, Mark Teague, Sharon Robinson, and Goldy Moldavsky will be on hand to sign books and say hello. 

    Kevin Taylor’s at the Opera House
    14th and Curtis Street
    (Located in the Galleria of the Denver Performing Arts Complex)
     

     

    Monday, January 25, 2016  

    7:00 am to 7:30 pm

    7:30 am to 5:00 pm

    7:45 am to 9:00 am

    Amy Cuddy is a professor and researcher at Harvard Business School who studies how nonverbal behavior and snap judgments affect people. Her research has been published in top academic journals and covered by CNN, the New York Times, the Economist, Wired, Fast Company, and the Wall Street Journal. In 2013, Business Insider named Cuddy one of “50 Women Who Are Changing the World.” In 2014, the World Economic Forum named her a Young Global Leader. Her new book, Presence: Bringing Your Boldest Self to Your Biggest Challenges (Dec., 2015) is published by Little, Brown and Company.

    9:00 am to 12:00 pm

    The Consultation Station offers booksellers the opportunity to meet with representatives of ABA’s affiliated business solution partners, POS vendors, and other service providers. The list of Consultation Station participants and contact information is here. Participants will be added as they are confirmed. Please note: If you granted permission for the companies participating in the Consultation Station to contact you directly when you registered for Wi11, they may reach out to you via email before the event. You may also contact them in advance to schedule appointments.

    Stores participating in IndieCommerce may schedule hour-long one-on-one appointments with program specialists Geetha Natha, Scott Nafz, and Ryan Quinn. Appointment time slots are 9 am, 10 am, 11 am, 2 pm, 3 pm, and 4 pm; space will be limited.  Click here for the signup form.

    Stores interested in learning more about ecommerce and the IndieCommerce platform can attend the Introduction to IndieCommerce session on Tuesday, January 26 at 10 am.

    9:00 am to 4:00 pm

    Enjoying the altitude in our Mile High City? Mountains & Plains Independent Booksellers Association is happy to host the Hospitality Suite at this year's Winter Institute. Stop by for a chance to decompress, grab a beverage, and refuel before heading back out to join your peers.

    9:15 am to 10:15 am

    Children’s booksellers confront additional challenges not found in other sections over handling stock, with some series like Magic Tree House and Geronimo Stilton running many dozens of titles long. Booksellers who have learned to successfully control inventory and turns will discuss the particulars of managing series fiction for both general and children’s only stores.

    • Justin Colussy-Estes, Little Shop of Stories (Decatur, GA)
    • Sara Grochowski, Brilliant Books (Traverse City, MI)
    • Sarah Hutton, Village Books (Bellingham, WA)
    • Tegan Tigani, Queen Anne Book Company (Seattle, WA) (Moderator)
       

    In recent years, data security has become a headline issue as chain retailers, healthcare organizations, and even the federal government have experienced security breaches. When it comes to your customers’ data and your ability to protect it, it is important that you do all that you can. An expert consultant will review data security and PCI compliance standards to keep you and your customers protected.

    • Jim Hammons, Total Computing Solutions (American Fork, UT)
    • Greg Galloway, ABA (White Plains, NY) (Greeter)
       

    More than any retailer in the past 20  years, Amazon.com has transformed the industry. In a groundbreaking study, Civic Economics -- a leader in research related to local economies and the impact of shopping decisions -- has for the first time quantified the real costs and ramifications of Amazon's expansion . Joining Dan Houston and Matt Cunningham of Civic Economics will be Stacy Mitchell, of the the Institute for Local Self-Reliance, who will discuss important local and national policy considerations regarding an equitable and sustainable economy.

    • Dan Houston, Principal, Civic Economics (Austin, TX)
    • Matt Cunningham, Principal, Civic Economics (Chicago, IL)
    • Stacy Mitchell, Co-Director, The Institute for Local Self-Reliance (Portland, ME)
    • Oren Teicher, ABA (White Plains, NY) (Greeter)
       

    Now that the store's inventory management system is in place, it’s time to buy the books! The important task of buying requires planning and preparation, and knowing what to buy, when to buy it, and how much to spend is both an art and a science. This session will help prepare you for more effective buying.

    • Linda-Marie Barrett, Malaprop's Bookstore/Café (Asheville, NC)
    • Cathy Langer, Tattered Cover Book Store (Denver, CO)
    • Arlene Lynes, Read Between the Lynes (Woodstock, IL)
    • Annie Philbrick, Bank Square Books (Mystic, CT) (Moderator)
       

    This is a ticketed session. For owners and managers only. Limited capacity; first-come, first-served. Preference will be given to ABA owners and managers.
    Do you share your bookstore’s financial information with your employees? Do they know how much you spend on operations, occupancy, and total compensation? Do they know what your cost of goods sold is, or the store’s annual bottom line? A panel of booksellers will discuss the various ways that open-book management has helped to empower employees, establish a better working environment, and build a cohesive team.

    • Bradley Graham, Politics and Prose Bookstore (Washington, DC)
    • Carole Horne, Harvard Book Store (Cambridge, MA)
    • Peter Schertz, Maria's Bookshop (Durango, CO)
    • Dan Cullen, ABA (White Plains, NY) (Moderator)
       

    To host the authors you want, it is important to create a relationship between your store and the various publishing houses. This panel of publicists and event managers will highlight the value of bookseller/publicist partnerships and will offer tips on how to establish a relationship and how best to benefit from it.

    • David Enyeart, Common Good Books (St. Paul, MN)
    • René Martin, Quail Ridge Books & Music (Raleigh, NC)
    • Melissa Bullock Campion, Director Author Events & Services, Macmillan Publishers (New York, NY)
    • Lara Phan, Director, Account Marketing, Random House (New York, NY)
    • Linda McLoughlin Figel, {pages} a bookstore (Manhattan Beach, CA) (Moderator)

    10:30 am to 11:30 am

    The Town Hall is an opportunity for open discussion about industry and association issues. ABA Board President Betsy Burton (The King's English, Salt Lake City, UT) and Vice President Robert Sindelar (Third Place Books, Lake Forest Park, WA) will facilitate the meeting. The floor is open to questions and comments from all booksellers; booksellers who would like to send questions in advance can send them to winterinstitute@bookweb.org.

    11:45 am to 1:45 pm

    Publisher reps continue their presentations, preparing booksellers for the coming selling season. Seating assignments are the same as for the Sunday lunch; you're seated according to your preference for adult or children's titles.

    Developed for author guests at Winter Institute, this lunch panel features booksellers who have formulated best practices for working together to create events that benefit both stores and authors. This session will cover a number of issues, from author publicity to dealing with pre-event nerves.

    • Sarah Bagby, Watermark Books & Cafe (Wichita, KS)
    • John Evans, DIESEL, A Bookstore (Oakland, Larkspur Landing, & Brentwood, CA)
    • Mitchell Kaplan, Books & Books (Coral Gables, FL)
    • Margie Scott Tucker, Books Inc. (San Francisco, CA)
    • Joy Dallanegra-Sanger, ABA (White Plains, NY) (Greeter)
       

    Once again international guests are invited to grab a boxed lunch and join a diverse panel of seasoned book industry professionals for an informative discussion on the issues facing the U.S. book industry and the impact on the general bookstore.

    • Michael Cader, Founder, Publishers Marketplace and Publishers Lunch (New York, NY)
    • Peter Hildick-Smith, Founder and CEO, The Codex Group (New York, NY)
    • Mark Kuyper, Executive Director, Book Industry Study Group (New York, NY)
    • Kristen McLean, Director of New Business Development, Nielsen Book (New York NY)
    • Jim Milliot, Editorial Director, Publishers Weekly (New York, NY)
    • John Mutter, Co-Founder and Editor in Chief, Shelf Awareness (Seattle, WA)
    • Oren Teicher, ABA (White Plains, NY) (Moderator)

    12:00 pm to 6:00 pm

    1:45 pm to 2:15 pm

    2:00 pm to 5:00 pm

    The Consultation Station offers booksellers the opportunity to meet with representatives of ABA’s affiliated business solution partners, POS vendors, and other service providers. The list of Consultation Station participants and contact information is here. Participants will be added as they are confirmed. Please note: If you granted permission for the companies participating in the Consultation Station to contact you directly when you registered for Wi11, they may reach out to you via email before the event. You may also contact them in advance to schedule appointments.

    Stores participating in IndieCommerce may schedule hour-long one-on-one appointments with program specialists Geetha Natha, Scott Nafz, and Ryan Quinn. Appointment time slots are 9 am, 10 am, 11 am, 2 pm, 3 pm, and 4 pm; space will be limited.  Click here for the signup form.

    Stores interested in learning more about ecommerce and the IndieCommerce platform can attend the Introduction to IndieCommerce session on Tuesday, January 26 at 10 am.

    2:15 pm to 4:15 pm

    To encourage further interaction between booksellers and publishers, booksellers will have the opportunity to meet with Wi11 sponsoring publishers in small groups to discuss issues of common interest and mutual concern. Each bookseller will be assigned to a specific table for this session; publishers will move from table to table.

    4:30 pm to 5:30 pm

    Your stockpile of ARCs can present a great opportunity for marketing and community outreach at no additional cost. Learn from other booksellers how creative programs using ARCs and donations to underprivileged schools can lead to significant sales increases in your store or at your book fairs.

    • Jesica DeHart, BookPeople of Moscow (Moscow, ID)
    • Carol Moyer, Quail Ridge Books & Music (Raleigh, NC)
    • Elise Supovitz, Executive Director of Independent Retail and Canada Sales at Candlewick Press (Somerville, MA)
    • Mark von Bargen, Senior Director of Children's Trade Sales at Macmillan Children's Publishing Group (New York, NY)
    • Johanna Albrecht, Flyleaf Books (Chapel Hill, NC) (Moderator)
       

    Customers can now engage with you in your physical store, on social media, or digitally via their laptop, tablet, desktop computer, and/or smartphone. And customers expect that their experience will be seamless, integrated, and consistent, no matter how they choose to interact. An industry expert will  present tips and sound practices to help booksellers create a seamless experience for customers.

    • Jim Hammons, Total Computing Solutions (American Fork, UT)
    • Meg Smith, ABA (White Plains, NY) (Greeter)
       

    Following the success of the first national Independent Bookstore Day, Samantha Schoech, the event’s program director, will report on plans and resources for Independent Bookstore Day 2016, set for April 30. Booksellers will share tips and best practices for making this a great day for the community and a profitable one for the store. IBD will also be unveiling exclusive promotional items for 2016 and announcing the new Bookstore Day Author Ambassador.

    • Calvin Crosby, Executive Director (NCIBA)
    • Carson Evans, Country Bookshelf (Bozeman, MT)
    • Amy Thomas, Pegasus Books (Berkeley, CA)
    • Samantha Schoech, Independent Bookstore Day (San Francisco, CA) (Moderator)
       

    This is a ticketed session. For owners and managers only. Limited capacity, first-come, first-served. Preference will be given to ABA owners and managers. 
    You may think of yourself primarily as a bookseller, but as a business owner or a manager you are also a leader. Leadership is an activity, not a position. This highly interactive session introduces principles and competencies for developing leadership skills in yourself and others. You will learn a framework to help you better understand the challenges facing your business and identify ways for making progress on those tough issues.

    • Ed O'Malley, President and CEO, Kansas Leadership Center (Wichita, KS)
    • Matt Jordan, Business Development Officer, Kansas Leadership Center (Wichita, KS)
    • Dan Cullen, ABA (White Plains, NY) (Greeter)
       

    Whether you hire an accountant or you do it yourself, you still need an understanding of the basic elements and principles that are part of every accounting system. This session will review standard accounting principles and provide tips for those looking to hire the right professional.

    • Melissa DeMotte, The Well-Read Moose (Coeur d'Alene, ID)
    • P.K. Sindwani, Towne Book Center & Café (Collegeville, PA)
    • Robert Sindelar, Third Place Books (Lake Forest Park, WA) (Moderator)
       

    Industry experts will review and present current data on overall trends in U.S. book retail, including online shipping, book buying, and the impact showrooming vs. webrooming.

    • Peter Hildick-Smith, Founder and CEO, Codex Group LLC  (New York, NY)
    • Mark Kuyper, Executive Director, Book Industry Study Group (New York, NY)
    • Kristen McLean, Director of New Business Development, Nielsen Book (New York, NY)
    • Joy Dallanegra-Sanger, ABA (White Plains, NY) )(Greeter)

    5:45 pm to 7:15 pm

    Thanks to the generosity of ABA’s publisher sponsors many authors and illustrators will be on hand to chat with booksellers and to autograph new and forthcoming titles. Hors d’oeuvres and refreshments will be served.

     

    Tuesday, January 26, 2016  

    7:00 am to 7:30 am

    7:30 am to 3:00 pm

    7:45 am to 9:00 am

    Kwame Alexander is a poet, educator, and New York Times bestselling author of 21 books, and the recipient of the 2015 John Newbery Medal for his novel The Crossover. His next book is Surf's Up, a picture book from NorthSouth Books. The founder of two literacy organizations, Book-in-a-Day and LEAP for Ghana, he regularly travels the world conducting writing/publishing workshops at schools and conferences. Kwame has owned several publishing companies, written for stage and television (TLC’s Hip Hop Harry), recorded a CD, produced jazz and book festivals, hosted a radio show, worked for the U.S. government, and taught high school. In 2015, Kwame served as the Bank Street College of Education’s first writer-in-residence. Visit him at KwameAlexander.com.

    8:00 am to 8:00 pm

    9:00 am to 12:00 pm

    The Consultation Station offers booksellers the opportunity to meet with representatives of ABA’s affiliated business solution partners, POS vendors, and other service providers. The list of Consultation Station participants and contact information is here. Participants will be added as they are confirmed. Please note: If you granted permission for the companies participating in the Consultation Station to contact you directly when you registered for Wi11, they may reach out to you via email before the event. You may also contact them in advance to schedule appointments.

    Stores participating in IndieCommerce may schedule hour-long one-on-one appointments with program specialists Geetha Natha, Scott Nafz, and Ryan Quinn. Appointment time slots are 9 am, 10 am, 11 am, 2 pm, 3 pm, and 4 pm; space will be limited.  Click here for the signup form.

    Stores interested in learning more about ecommerce and the IndieCommerce platform can attend the Introduction to IndieCommerce session on Tuesday, January 26 at 10 am.

    9:00 am to 4:00 pm

    Enjoying the altitude in our Mile High City? Mountains & Plains Independent Booksellers Association is happy to host the Hospitality Suite at this year's Winter Institute. Stop by for a chance to decompress, grab a beverage, and refuel before heading back out to join your peers.

    9:15 am to 10:30 am

    Not all books on your shelves will end up in the hands of a happy customer. Some will outlive their shelf life and need to be returned to the publisher. Pulling books for returns does not have to be a mad dash to pay a publisher’s invoice. This session will help you understand when, how, and why returns are necessary, including tips on factoring in shipping costs and other cost-cutting practices.

    • Jenny Cohen, Waucoma Bookstore (Hood River, OR)
    • Adrian Newell, Warwick's (La Jolla, CA)
    • Kate Schlademan, The Learned Owl Book Shop (Hudson, OH)
    • Jonathon Welch, Talking Leaves Books (Buffalo, NY) (Moderator)
       

    Community economic analyst Joe Minicozzi will reprise his Winter Institute 10 session highlighting how city economics improve with the inclusion of downtown independent retail as opposed to big box superstores. New data will highlight downtown Durango, Colorado. Minicozzi will show booksellers how to begin discussions and advocacy on behalf of locally owned business with planning groups, elected officials, and others responsible for city management.

    • Joe Minicozzi, Urban3 (Asheville, NC)
    • Dan Cullen, ABA (White Plains, NY) (Greeter)
       

    It’s moving day! Are you prepared? What can you do to make the transition go as smoothly and as quickly as possible? If you are preparing to move your store and have questions about everything from moving companies and insurance to introducing yourself to your new community (while making sure your current customers stay customers), this is the session for you. Learn from a panel of booksellers who have made a move and thrived.

    • Michael Barnard, Rakestraw Books (Danville, CA)
    • Michael Herrmann, Gibson's Bookstore (Concord, NH)
    • Margaret Shaheen, Tattered Cover Book Store (Denver, CO)
    • Christie Olson Day, Gallery Bookshop & Bookwinkle's Children's Books (Mendocino, CA) (Moderator)
       

    The IndieCommerce team will introduce ABA's IndieCommerce platform, which features an open source CMS, free book meta data, improved search, shopping cart and hosting all for one price. No programming or coding is required, and new sites can be up within a few weeks. Intended for stores not currently in the IndieCommerce program.

    • Geetha Nathan, Scott Nafz, and Ryan Quinn, ABA IndieCommerce Specialists (White Plains, NY)
       

    Fun and exciting events don’t always have to feature a visiting author. Themed events built around books for different age groups can offer great no-cost opportunities to fill out your calendar, attract new sales, and bring customers into your store beyond storytimes and discussion groups.

    • Danielle Borsch, Vroman’s Bookstore (Pasadena, CA)
    • Jennifer Green, Green Bean Books(Portland, OR)
    • Lisa Nehs, Books & Company (Oconomowoc, WI)
    • Beth Golay, Books & Whatnot (Moderator)
       

    An informed and passionate staff is one of a bookstore’s most valuable assets. Edelweiss can be a big help whether you use it to get your staff’s reading preferences in front of your sales reps, for easy access to digital review copies and Indie Next List nomination options, or for tools that allow your staff to communicate plans for that next big title. Find out how stores are using Edelweiss to increase sales as staff becomes more knowledgeable about buying choices.

    • Janet Geddis, Avid Bookshop (Athens, GA)
    • Elizabeth Jordan, BookPeople (Austin, TX)
    • Joe Foster, Above the Treeline (Ann Arbor, MI) (Moderator)

    10:45 am to 11:30 am

    America is poised to begin a new phase of the local economy movement. While more consumers are choosing to shop locally to support their communities, that is not the whole story. Come hear four insightful thought leaders, and experts in local economies, offer context and analysis regarding the critical policy decisions that will affect and shape our economy for years to come.


    • Matt Cunningham, Principal, Civic Economics (Chicago, IL)
    • Dan Houston, Principal, Civic Economics (Austin, TX)
    • Joe Minicozzi, Principal, Urban3 (Asheville, NC)
    • Stacy Mitchell, Co-Director, The Institute for Local Self-Reliance (Portland, ME)
    • Oren Teicher, ABA (White Plains, NY) (Moderator)

    11:45 am to 1:15 pm

    Enjoy lunch while hearing about great upcoming titles from Winter Institute's small and university press sponsors. Seating is open for this lunch.

    1:15 pm to 1:45 pm

    1:45 pm to 2:45 pm

    Indies Introduce is about the discovery of "discovery," and sharing the top debut titles of the season. You will hear from the bookseller panelists who chose the Winter/Spring 2016 lists, and why they "cannot wait for all of these fantastic, fresh, and unique books to make their way into the hands of readers!" [panelist Sara Grochowski, Brilliant Books]. Many of the debut authors will be present to read and answer one question.

    2:00 pm to 5:00 pm

    The Consultation Station offers booksellers the opportunity to meet with representatives of ABA’s affiliated business solution partners, POS vendors, and other service providers. The list of Consultation Station participants and contact information is here. Participants will be added as they are confirmed. Please note: If you granted permission for the companies participating in the Consultation Station to contact you directly when you registered for Wi11, they may reach out to you via email before the event. You may also contact them in advance to schedule appointments.

    Stores participating in IndieCommerce may schedule hour-long one-on-one appointments with program specialists Geetha Natha, Scott Nafz, and Ryan Quinn. Appointment time slots are 9 am, 10 am, 11 am, 2 pm, 3 pm, and 4 pm; space will be limited.  Click here for the signup form.

    Stores interested in learning more about ecommerce and the IndieCommerce platform can attend the Introduction to IndieCommerce session on Tuesday, January 26 at 10 am.

    3:00 pm to 4:00 pm

    If you are an event planner, this is one session you will not want to miss. Booksellers will discuss best practices for running and organizing events as well as tips for making sure an event goes off without a hitch.

    • Jamie Fiocco, Flyleaf Books (Chapel Hill, NC) (Moderator)
       

    What was the best thing your store did last year? This roundtable is designed for booksellers to share success stories and to capture other great ideas.

    • Kenny Brechner, Devaney Doak & Garrett Booksellers (Farmington, ME) (Moderator)
       

    When it comes to reaching out to new readers and promoting diverse titles, independent bookstores are in a unique position to foster conversation. What best practices have you discovered? What questions do you have? This roundtable will help you to move forward with selling diverse books.

    • Sara Hines, Eight Cousins (Falmouth, MA) (Moderator)
       

    Bring your ABACUS-14 numbers and compare your financials and operations with other stores that have similar profiles. These ABACUS-based conversations will help booksellers analyze strengths, weaknesses, challenges, and opportunities while sharing suggestions about how to more closely read the ABACUS report to develop an action plan for improved profitability.

    • Dan Cullen, ABA (White Plains, NY) (Moderator)
    • Martha Love, National Association of College Stores (Oberlin, OH) (Moderator)
       

    Working with self-published authors can be a profitable endeavor.  In this session, a panel of booksellers will discuss how to create partnerships with self-published authors to benefit both the author and the bookstore's bottom line.

    • Liesl Freudenstein, Boulder Book Store (Boulder, CO)
    • Sam Kass, Village Books (Bellingam, WA)
    • Jane Streeter, The Bookcase (Nottinghamshire, England)
    • Meg Smith, ABA (White Plains, NY) (Moderator)
       

    Free speech problems confront booksellers much more frequently than you might think, and it is critically important that you and your staff are prepared to deal with them before they occur. Join Matthew Miller of The Tattered Cover Book Store and Chris Finan, director of the American Booksellers for Free Expression, for an interactive session exemplifying the store's training session, which helps new staff members anticipate and respond to common free speech emergencies.

    • Matthew Miller, Tattered Cover Book Store (Denver, CO)
    • Chris Finan, ABA (White Plains, NY) (Moderator)

    4:15 pm to 5:15 pm

    What did you learn at Wi11? What are those important nuggets of information that you are going to take home and apply in your store? What session or topic gave you clarity and excited you about possibilities? This debrief is a chance to process your Wi11 experience and to plan for implementation. 

    • Ed O'Malley and Matt Jordan, The Kansas Leadership Center (Wichita, KS) (Facilitators)

    5:30 pm to 7:00 pm

    The Winter Institute closes with one more party and lots more book signings! Enjoy a final drink and conversation with your colleagues, and meet more than a dozen authors published by the small and university press sponsors. Hors d'oeuvres and refreshments will be served. Enjoy!

    Wednesday, January 27, 2016  

    6:45 am to 6:30 pm

    Registration is closed. For more information email winterinstitute@bookweb.org.

    Hit the slopes with bookseller friends and family following Winter Institute, and enjoy the great Colorado Rockies. ABA, with inspiration and help from MPIBA executive director Laura Ayery and Bookworm of Edwards (CO) owner Nicole Magistro, has arranged for a trip to fantastic Copper Mountain, a mountain and ski resort 75 miles west of Denver. Open to ABA members and their families only. Bus capacity is limited, so don’t delay.*

    The price includes lift tickets and round-trip bus transportation from the Sheraton Denver Downtown to Copper Mountain. An equipment rental group discount code and rental instructions will be provided to confirmed guests via email prior to the trip. (Meals are not included and no group arrangements have been made for food.)

    Tentative Après Institute Ski Trip Schedule
    6:45am – 7am: Check-in, lift ticket pickup at the Sheraton Denver Downtown

    7:15am: Bus leaves for Copper Mountain (1.5-2 hr. drive)

    * Refunds will be only given if the trip is cancelled.  All guests will be asked to complete a waiver prior to boarding the bus.

    Saturday, January 21, 2017  

    4:48 pm

    Wi12’s Advanced Education sessions are open to store owners and managers and require preregistration. These sessions are designed for in-depth exploration among peers about management and operational concerns. Space is limited and registration is first-come, first-served. ABA will attempt to accommodate all interested stores with at least one Advanced placement; assignments will be e-mailed the week of January 9, 2017.

    Saturday, January 28, 2017  
    Sunday, January 29, 2017  

    11:40 am to 7:00 pm

    2:00 pm to 7:00 pm