Glossary of Bookselling TermsGetting StartedStore Operations

This glossary defines common bookselling terms for navigating the bookselling industry.

Book Fair ApplicationGrowing Your StoreChildren’s Bookselling

This editable application for stores to give schools outlines expectations for three types of book fairs.

Consignment ApplicationBookstore BasicsBuying & Inventory Management

This editable template is a consignment application for stores to give authors who are asking the store to carry their book.

Annual Self-AssessmentBookstore BasicsStore Culture & Personnel Management

This is an annual self assessment for employees can be used as a reflection document to identify strengths and areas to improve.

Insurance Coverage ChecklistGetting StartedStore Operations

This checklist gives recommended coverage recommendations for your store and outlines questions to ask the insurance broker.

Book Fair ContractGrowing Your StoreChildren’s Bookselling

This editable template is an example of a contract between a store and school for an on-site bookfair that outlines responsibilities for both the bookstore and the school.

This is a Fire Drill — Emergency Preparedness for BookstoresBookstore BasicsStore Operations

This guide for top crises experienced by bookstores includes links to audio and slide deck for this regional presentation. Topics include fire, flood, natural disasters, protestors, credit card fraud, and ransomware.

Book Fair ToolkitBookstore BasicsChildren’s Bookselling

A guide to get to know three different book fair models (on-site, virtual, and in-store) and be provided with the foundational tools to get started building your book fair business.
 

Investigation Checklist: DiscriminationBookstore BasicsStore Culture & Personnel Management

This editable checklist is guides the user through the process of conducting a discrimination investigation.

Business Continuity PlanPlanning for the FutureStore Operations

This template contains instruction text and examples that you can delete when adapting this business
continuity plan for your store.

Handbook Policy ChecklistStrategic PlanningStore Culture & Personnel Management

This is an editable checklist to create a customized handbook for your store. It includes links to other help documents and templates.

How to Obtain a Sales RepGetting StartedBuying & Inventory Management

This is a document outlining how to obtain a sales representative with the big five and other publishers.

Emergency Action PlanGrowing Your StoreStore Operations

This is an editable template for creating an emergency action plan for your store. It covers natural disasters, store policy, and important phone numbers.

Employee Information Check-inBookstore BasicsStore Culture & Personnel Management

This is an editable template for store managers to give to employees to fill out personal information such as birthday and pronouns.

Customer Order FormGetting StartedCustomer Service & Engagement

This is an editable template for customers to place an order for either shipping or in-store pickup.

Cybersecurity for BookstoresBookstore BasicsStore Operations

This is a resource for stores that has tips about cybersecurity and keeping the store's website safe.

Customer Concern FormBookstore BasicsCustomer Service & Engagement

This is an editable template for customers to use when they have a complaint.

Curating for Readers, Not CategoriesGrowing Your StoreBuying & Inventory Management

From romantasy to cozy horror to the emerging young teen lit category bridging middle grade and YA, bookstores are rethinking how to organize their shelves to reflect how readers actually read. Today’s audiences — especially younger and crossover readers — are drawn to stories that blur genre lines and center emotion, identity, and imagination. This session explores how these evolving trends are reshaping curation, merchandising, and reader engagement. We’ll discuss how to identify and support new or hybrid genres, create sections that reflect your store’s values and audience, and help staff and customers navigate shifting boundaries in ways that spark discovery and delight.

ABACUS and Pre-OrdersGrowing Your StoreBuying & Inventory Management

At each of the 2019 spring forums, ABA presented “ABACUS and Pre-Orders: Two Programs You Can’t Do Without,” an update on two initiatives critical to the success of any independent bookstore: an active pre-orders campaign and participation in the annual ABACUS financial survey. This educational session will focused on best practices for increasing pre-orders — including the latest on accurately reporting and tracking — based on in-store experiences and feedback from the Pre-Order Booksellers Task Force.

ABACUS and Pre-Orders was presented by ABA at the 2019 Regional Spring Forums.

ABA Governance – Carver Method Infographic

This infographic illustrates ABA's Governance model, the Carver Method.