"After almost two years of questions and Groundhog’s Day for many of us, in terms of circumstances or uncertainty or both, it seems we’ve finally moved forward. Welcome to the future! It looks a lot like the past," said ABA CEO Allison Hill.
"When we all look up again it will be January 2022. May your holiday season be profitable. May your holidays be bright. And may we all start the new year with renewed energy and hope for the future," said Hill.
“I’ve said many times that my plan for my first year at ABA, like so many people’s plans for 2020, was thwarted by the pandemic,” writes Hill. “Instead of the answers I came in with, I let questions guide ABA’s efforts this past year.”
“Right now we have a tremendous opportunity to reframe the conversation we’ve been having within our industry and to rethink every aspect of our business,” writes Hill in her inaugural letter to members.
