Winter Institute

“Emergency preparedness and resiliency planning is not about having all the answers — it’s about gathering the right tools,” said Wi13 education session panelist John Cavalier of Cavalier House Books.

Jesse Mecham, author and founder of the website You Need a Budget, explains why financial success begins with giving every dollar a job. 

Social media strategist Sarah Benoit discussed how to turn customers into advocates, why checking analytics can produce better posts, and how old-fashioned customer service still rules in the digital age.

Morten Hansen, a professor of management at the University of California presented “Do Less, Then Obsess,” an advanced education session for bookstore owners and managers, at the 2018 Winter Institute.

In a letter to ABA members, ABA President Robert Sindelar looks back on the highlights of Winter Institute 13 and ahead to the Spring Forums.

Booksellers who attended Winter Institute 13 are encouraged to fill out the post-event survey, which will help ABA plan for Winter Institute 14 in Albuquerque.

Booksellers who attended Winter Institute 13 are encouraged to fill out the post-event survey, to arrive in inboxes February 1, and sign in to the Winter Institute app to complete session evaluations.

New York Times Book Review editor Pamela Paul shared with ABA CEO Oren Teicher her optimism for the book business, her favorite bookstores on the road, and more.

The Book Industry Charitable Foundation’s “Heads or Tails” game collected $7,700 for the organization, which ABA chose as the Winter Institute’s first-ever featured charity.

“Seeing so many booksellers in one place, it’s like taking a bath with a warm glass of milk in one hand and a glass of whiskey in the other,” quipped author Gary Shteyngart at Winter Institute 13.

We all need to stop and think more carefully about our automated future, and that very much includes you,” said quantitative futurist Amy Webb to booksellers attending her Winter Institute keynote.