Education Resources

385 results. Results may be paginated. Select one or more topics and filter by tag, format, or conference to focus results. Some resources are visible only to logged-in, ABA bookseller members.

Top 10 Things to Know About: Leveraging Customer and Sales Data

Top 10 Things to Know About: Leveraging Customer and Sales Data (October 1, 2020)
Content related to the education session Top 10 Things to Know About: Leveraging Customer and Sales Data, Top Ten Things.
Watch video from this event.
Topic:
  • Marketing & PR
Tags:
  • Technology

You’ve probably heard the phrase “data is king” many times, and it isn’t going anywhere. Knowing how to collect and use your customer and sales data is key to successful marketing and better customer engagement. Jordan Brannon and Cassandra Cross of Coalition Technologies, a Los Angeles-based digital marketing agency, will introduce some key elements of maximizing the value of the data your business captures, and ABA’s Ryan Quinn will present the top 10 tips and notes from indie bookstores.

Top 10 Things to Know About: Leveraging Customer and Sales Data (October 1, 2020)
Content related to the education session Top 10 Things to Know About: Leveraging Customer and Sales Data, Top Ten Things.
Topic:
  • Marketing & PR
Tags:
  • Technology

You’ve probably heard the phrase “data is king” many times, and it isn’t going anywhere. Knowing how to collect and use your customer and sales data is key to successful marketing and better customer engagement. Jordan Brannon and Cassandra Cross of Coalition Technologies, a Los Angeles-based digital marketing agency, will introduce some key elements of maximizing the value of the data your business captures, and ABA’s Ryan Quinn will present the top 10 tips and notes from indie bookstores.

ABA Coffee Break, September Afternoon Session #5

ABA Coffee Break, September Afternoon Session #5 (September 29, 2020)
Content related to the education session ABA Coffee Break, September Afternoon Session #5, Coffeebreak.
Watch video from this event.
Topic:
  • Bookselling Essentials
Tags:
  • 101

This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. Please see the most recent coffee break and/or the daily email update for the most current information.

ABA Coffee Break, September Afternoon Session #5 (September 29, 2020)
Content related to the education session ABA Coffee Break, September Afternoon Session #5, Coffeebreak.
AttachmentSize
Plain text icon Chat Copy8.82 KB
Topic:
  • Bookselling Essentials
Tags:
  • 101

This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. Please see the most recent coffee break and/or the daily email update for the most current information.

ABA Coffee Break, September Evening Session

ABA Coffee Break, September Evening Session (September 24, 2020)
Content related to the education session ABA Coffee Break, September Evening Session, Coffeebreak.
Watch video from this event.
Topic:
  • Bookselling Essentials
Tags:
  • 101

This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. Please see the most recent coffee break and/or the daily email update for the most current information.

ABA Coffee Break, September Evening Session (September 24, 2020)
Content related to the education session ABA Coffee Break, September Evening Session, Coffeebreak.
AttachmentSize
Plain text icon Chat Copy2.1 KB
Topic:
  • Bookselling Essentials
Tags:
  • 101

This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. Please see the most recent coffee break and/or the daily email update for the most current information.

ABA Coffee Break, September Afternoon Session #4

ABA Coffee Break, September Afternoon Session #4 (September 22, 2020)
Content related to the education session ABA Coffee Break, September Afternoon Session #4, Coffeebreak.
Watch video from this event.
Topic:
  • Bookselling Essentials
Tags:
  • 101

This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. Please see the most recent coffee break and/or the daily email update for the most current information.

ABA Coffee Break, September Afternoon Session #4 (September 22, 2020)
Content related to the education session ABA Coffee Break, September Afternoon Session #4, Coffeebreak.
AttachmentSize
Plain text icon Chat Copy9.32 KB
Topic:
  • Bookselling Essentials
Tags:
  • 101

This session follows the format of an Open Forum: the opinions expressed are those of the individual participants, not of the ABA. Information discussed is reflective of the time of the recording. Please see the most recent coffee break and/or the daily email update for the most current information.

The Top 10 Things to Know About: Improving Operational Workflow

The Top 10 Things to Know About: Improving Operational Workflow (September 17, 2020)
Content related to the education session The Top 10 Things to Know About: Improving Operational Workflow, Top Ten Things.
Watch video from this event.
Topic:
  • Operations
Tags:
  • 101

With the onset of COVID-19, many bookstores made an overnight switch from welcoming customers for in-store browsing to operating as fulfillment centers for online orders, curbside pickup, and local deliveries. This change has been one of many that stores have been faced with during this crisis. With online sales predicted to increase across all retail sectors this holiday season, now is the time to review and streamline operational workflow for these new processes made necessary by COVID-19. Join us for a conversation that will help you think about streamlining your current processes — online fulfillment, curbside pickup, local delivery, etc. — to improve efficiency and accuracy.

The Top 10 Things to Know About: Improving Operational Workflow (September 17, 2020)
Content related to the education session The Top 10 Things to Know About: Improving Operational Workflow, Top Ten Things.
Topic:
  • Operations
Tags:
  • 101

With the onset of COVID-19, many bookstores made an overnight switch from welcoming customers for in-store browsing to operating as fulfillment centers for online orders, curbside pickup, and local deliveries. This change has been one of many that stores have been faced with during this crisis. With online sales predicted to increase across all retail sectors this holiday season, now is the time to review and streamline operational workflow for these new processes made necessary by COVID-19. Join us for a conversation that will help you think about streamlining your current processes — online fulfillment, curbside pickup, local delivery, etc. — to improve efficiency and accuracy.

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

PRESS CONTACTS: Dan Cullen (dan@bookweb.org) and Allison Hill (allisonhill@bookweb.org)

MEMBER and MEMBERSHIP INQUIRIES: info@bookweb.org

INDIECOMMERCE: staff@bookweb.org

ALL OTHER INQUIRIES: info@BookWeb.org

 

 

Copyright 2019 American Booksellers Association. BookWeb is a registered trademark of ABA.
Privacy Policy, Cookie Policy, Accessibility Statement