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Your business strategy (what you do every day) and your business identity (how you define your organization’s purpose) are two areas that every business leader must address in order think creatively and strategically about the future of their store. This session for owners and managers will give you the opportunity to explore how successful leaders evaluate their business strategy and current business identity in a world of ever-changing technology and increased consumer expectations. Join Ryan Raffaelli, Harvard Business School Professor, for an interactive, case-based discussion that will help clarify—and maybe even redefine— your organization’s strategy and identity. (Group B; Pre-registration required)
The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.
Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.
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