Education Resources

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Operations & Finances: Utilizing Co-op

Operations & Finances: Utilizing Co-op (June 28, 2019)
Content related to the education session, Operations & Finances: Utilizing Co-op at Children's Institute 2019.
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PDF icon Utilizing Coop Presentation (PDF)4.96 MB
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“Co-op” is a word booksellers often hear from publishers, but it can be quite confusing to try to decipher what it is. In this session, bookstores that maximize their spending using co-op dollars will share with attendees:

  • What co-op is
  • Where co-op comes from
  • How a store can save by using their accrued co-op dollars
Watch video from this event.

Operations & Finances: Categories and Sub-categories for Inventory Maintenance and Control

Operations & Finances: Categories and Sub-categories for Inventory Maintenance and Control (June 28, 2019)
Content related to the education session, Operations & Finances: Categories and Sub-categories for Inventory Maintenance and Control at Children's Institute 2019.
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Optimize your bookstore search and reordering process by implementing tags and keywords for categories and sub-categories in your point-of-sale system, Edelweiss, and in staff reference documents. Attendees of this session will learn:

  • The benefits of using tags and keywords
  • Tag and keyword suggestions
  • Best practices for implementing tags and keywords
  • How to get staff involved
Watch video from this event.

Programming & Partnerships: Customer Loyalty Programs

Programming & Partnerships: Customer Loyalty Programs (June 28, 2019)
Content related to the education session, Programming & Partnerships: Customer Loyalty Programs at Children's Institute 2019.
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There’s nothing like walking into your favorite bookstore and being on a first-name basis with the staff. Why not say, “Thank you for being a friend,” and reward customers’ loyalty with a frequent buyer card, membership subscription, or other benefit program that will keep them coming back over and over again? A panel of booksellers with robust customer loyalty programs will share:

  • Background on their store’s customer loyalty programs
  • How to create a program that rewards the customer but also the store
  • How to onboard customers
  • How to market the program
  • How to integrate a new program into your store’s culture
Watch video from this event.

Diversity, Equity & Inclusion: Conducting a Diversity Audit

Diversity, Equity & Inclusion: Conducting a Diversity Audit (June 28, 2019)
Content related to the education session, Diversity, Equity & Inclusion: Conducting a Diversity Audit at Children's Institute 2019.
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Representation matters. #OwnVoices matters. As bearers of knowledge and information for children, it is imperative that a bookstore’s inventory reflects the experiences of all kinds of people to cultivate cultural awareness and engender empathy in youth. One step toward a more inclusive collection of books is to conduct a diversity audit on your store’s inventory. This session will teach attendees how to:

  • Assess their inventory
  • Conduct an audit
  • Identify where attention needs to be focused
  • Use an audit to inform the ordering process
Watch video from this event.

Operations & Finances: Intro to ABACUS: The Independent Bookstore's Benchmarking Report

Operations & Finances: Intro to ABACUS: The Independent Bookstore's Benchmarking Report (June 28, 2019)
Content related to the education session, Operations & Finances: Intro to ABACUS: The Independent Bookstore's Benchmarking Report at Children's Institute 2019.
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The ABACUS benchmarking report is designed to provide easy-to-understand guidelines for identifying independent bookstore business performance improvement opportunities. If you have never participated in the survey and would like to learn more about reporting to ABACUS-19, which will open in spring 2020, this session will teach you:

  • The importance of reporting to ABACUS
  • Information you need to prepare to complete the report
  • Best practices from booksellers who reported their store's numbers to the 2018 ABACUS
  • Actionable steps to take when you return home to prepare for ABACUS-19
Watch video from this event.

Diversity, Equity & Inclusion: Representation in Store Culture and Why It Matters

Diversity, Equity & Inclusion: Representation in Store Culture and Why It Matters (June 27, 2019)
Content related to the education session, Diversity, Equity & Inclusion: Representation in Store Culture and Why It Matters at Children's Institute 2019.
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Bookstores are important fixtures in every community. They serve as places to gather, to find and research new ideas, to explore new worlds, and to find refuge. But bookstores can also be intimidating for people who are underrepresented by the makeup of a store's staff That’s why it is important for a store to not only reflect its immediate community but also the larger community. In this session, HR leaders will share with attendees:

  • The importance of hiring a diverse staff
  • The impact a diverse staff has within the store and on the greater community
  • How to find great bookstore employee candidates outside your store’s community
Watch video from this event.

Operations & Finances: Small Acts for Financial Gain

Operations & Finances: Small Acts for Financial Gain (June 27, 2019)
Content related to the education session, Operations & Finances: Small Acts for Financial Gain at Children's Institute 2019.
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When your wallet is slim and margins are small, every penny counts. But there are little things that can be done every single day to boost a bookstore’s bottom line. Bookstore panelists who have effectively pinched a penny here and saved a penny there will teach attendees:

  • How to identify small costs that add up
  • Where to look for savings
  • Small actions booksellers can take to impact overall savings and sales
Watch video from this event.

Expect the Unexpected: Planning for Store Longevity

Expect the Unexpected: Planning for Store Longevity (January 25, 2019)
Content related to the education session, Expect the Unexpected: Planning for Store Longevity at Winter Institute 2019.
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PDF icon Planning for Store Longevity pdf48.31 KB
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The ability to stay in business for decades—and longer—means weathering change by staying adaptable and flexible. Customer relationships and sales are just part of the equation that can ensure the longevity of a business and even turn it into a celebrated, longstanding institution. Careful planning and understanding of your store’s resources, a flexible business plan, continuously improving operations, and a culture that willingly embraces change in order to adapt and improve are all factors that influence where your business will be around in 5, 10, or 20 years—or more. A a panel of longtime booksellers will lead this not-to-be-missed conversation.

Managing a Multi-Location Business

Managing a Multi-Location Business (January 25, 2019)
Content related to the education session, Managing a Multi-Location Business at Winter Institute 2019.
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If you are thinking about opening a second location -- or if you have recently done so -- this session is for you. A panel of experts who have been through the process will share tips and provide insight on how to know if opening a second store is the correct decision for your business, and if so, how to navigate the process. The topics discussed will include:

  • Review: Make sure your business is currently financially stable
  • Resources: monetary, staffing, and current owner responsibilities
  • Financing: Accessing traditional financing and other options

Market research: Ensuring your choice for the second location is sound

Watch video from this event.

Mixing Bookstores and Bars

Mixing Bookstores and Bars (January 25, 2019)
Content related to the education session, Mixing Bookstores and Bars at Winter Institute 2019.
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Independent bookstores are champions of innovation when it comes to business models. For the last few years, many bookstores have added bars to their business model by blending books with booze. This session will feature booksellers from both small and large stores who have experienced the successes and challenges of this business model.

Watch video from this event.

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The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

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