Manual Entry FAQ
Manual Entry FAQ
No. Titles are displayed for your convenience only. There is no need to enter titles manually, as all of this information is already stored in our database. You only need to enter ISBNs and quantities, and our system will do the rest.
There is no need to do anything when this occurs. Occasionally, when an ISBN is entered into our system which has never been used before (such as a brand-new book) it will appear without a title listed. ABA E-Commerce Solution staff check these ISBNs and enter all of the necessary data before the bestseller lists are generated each week.
You should choose whichever option is easier for you based on the format of your POS system's reports. Some POS systems report based on category, and some do not. If your reports are already sorted by category, you may want to use the category-by-category entry method. Similarly, if your system doesn't sort your sales, the straight-entry option may be the better choice. Your final decision about which method to use should be based on whatever makes reporting easiest and fastest for you.
File Upload FAQ
No. The records you uploaded will automatically be sorted into the correct categories by our database. Your file needs to contain only ISBN numbers and quantities sold.
If you are entering your sales manually, you have the option of either entering by category, or by a single list. You are free to use which ever method best suits your needs. If you opt to manually enter sales in the single list, they will automatically be sorted into the correct categories by our database.
This represents items which do not have valid ISBN's. They may be non-book items, remainders, or even extra characters in your upload file. Almost every sales file will have a certain number of these items, so a message that some records weren't loaded should not be considered a problem. However, if this number seems disproportionately large, you should manually check your file in a text editor to make sure there is nothing wrong with the data.
Normally, while the upload is in progress the animated browser icon will be moving to let you know that the file is being transferred. Once the transfer is complete you will be taken to a confirmation screen. If you are connected to the internet via a dial-up connection, or are uploading a large file, this process may take several minutes.
If the upload process appears to have stalled for an extended period of time, please check to make sure your upload file has been generated properly. Sales data should only include items sold with a quantity of one or more. If your upload file is larger than 500 Kb, it is likely that there is erroneous or zero-quantity data contained in it.
You should manually check your file in a text editor (such as Windows Notepad) to verify that the file contains the correct data. If everything appears to be correct, contact technical support for additional help.
If you generate and upload a new file with the corrected data during the same reporting period, the new file will automatically overwrite the older one. (This MUST be done during the same reporting period).
In order to upload separate files, you need to log-out of the system and log back in with a different ID, created using the other locations' ABA member numbers. Multiple files uploaded using a single login name will overwrite each other. If you do not know the ABA numbers for the other locations, please contact technical support for assistance.
Email Pete Reynolds at firstname.lastname@example.org