Technology

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08 Jul
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Amazon CEO Jeff Bezos to Testify at House Antitrust Hearing on July 27

After initially saying it would not send Bezos but rather “the appropriate executive” to testify, Amazon reversed course and said it was willing to make Bezos available.

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22 Jun

IndieCommunication: IndieCommerce & IndieLite Refund Requests

The most recent email from the IndieCommerce team shares instructions for what information to include in a refund request, which will help ABA expedite these requests.

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17 Jun

Technology Meetup Recap: Using Chatbots for Online Orders

In this session, booksellers heard about an online chatbot service and saw a demonstration of how it works from the customer side. 

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10 Jun

Sign Up for Upcoming Technology, Marketing Meetups

On June 11, hear from Angela Trigg of Haunted Bookshop, who has created a chatbot through which customers can place orders on the store’s website. On June 25, learn more about marketing your store to a school.

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10 Jun
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IndieCommunication: Bulk Processing of Online Orders

The most recent email from the IndieCommerce team shares news about a new feature that will help stores receiving increased online orders.

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03 Jun
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ABA’s Next Technology Meetup to Explore Using Chatbots for Online Orders

Bookseller Angela Trigg of Haunted Bookshop in Mobile, Alabama, has created a chatbot through which customers can place orders on the store’s website. 

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01 Jun
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IndieCommunication: News, Updates, and More

The most recent email from the IndieCommerce team shares updates about consumer direct fulfillment orders and processing online orders faster, plus a browser change recommendation.

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27 May

Join ABA’s Upcoming Marketing, Technology Meetups

The June 4 Marketing Meetup will look at customer retention, while the June 11 Technology Meetup will feature a bookseller who has created a chatbot to take e-commerce orders.

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20 May

Technology Meetup Recap: New Ways of Doing Business

Guest speakers covered shipping services, map routing services, scheduling services, and QR codes. 

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19 May

June 4 Marketing Meetup to Look at Customer Retention

Jordan Brannon and Cass Cross of Coalition Technologies will return to discuss how to maximize the value of each new visitor to your site through social media marketing, retargeting, paid advertising, and more. 

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12 May

Join a Technology Meetup on Tools for New Ways of Business

The May 14 Technology Meetup will look at services and tools that are helping booksellers manage new ways of doing business.

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06 May

Join ABA Meetups on Retaining New Customers, Tools for New Ways of Business

The May 7 Marketing Meetup will help booksellers come up with strategies for retaining new customers as online sales increase; the May 14 Technology Meetup will look at services and tools that are helping booksellers manage new ways of doing business.

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06 May
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IndieCommunication: News, Updates, and More

The most recent update from the IndieCommerce team shares news about signed copies of Afterlife and updates about fraudulent orders.

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29 Apr
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April 30 Marketing Meetup on Virtual Events to Feature Publisher Panelists

Publisher panelists will share what online platforms they are using and the types of events being held, tips and best practices, whether to ticket or offer free events, and how they work with bookstores and the platforms they are using.

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29 Apr
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IndieCommunication: Online Order Fulfillment and Shipping

The most recent update from the IndieCommerce team addresses Ingram’s Consumer Direct Fulfillment as well as shipping options for customers.

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About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

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