IndieCommerce

Privacy Policy Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

Return Policy Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

Must Have IndieCommerce Features for the Holidays

Please bookmark this page and visit is frequently. We will be adding a few more new features in time for the holidays

The features highlighted below are excellent additions to your IndieCommerce website, especially for the upcoming holidays! Our team has compiled the exciting list below to help stores maximize their productivity and efficiency while also offering new ways to display content and interact with customers. Please visit the corresponding help documents to learn more about each of these features!

Credit Card Processing

The following Help Documents are available for both IndieCommerce and IndieLite to assist with the early steps of obtaining or transitioning to the store's own credit card processor and Authorize.net account.  IndieCommerce or IndieLite specific documents and webinars can be found further down on this page.

For All IndieCommerce and IndieLite Stores

 

Filtering Views by Stock Status

Stores can now hide out of stock products and only display items that are in stock. Using a combination of Local Store Inventory and a View, you can create a display of readily available titles for customers to shop from. If the titles are not in stock, they will simply disappear from the view until their inventory numbers are updated with an in stock status.
 

Digital Accessibility

The American Booksellers Association is among many national groups working with their legal counsel to alert its members of a growing legal risk related to their online retail websites and compliance with emerging requirements under the Americans with Disabilities Act (ADA). This document will help you take some first steps towards making your website more accessible.
 

Ask A Bookseller

The ‘Ask a Bookseller’ feature creates a new webform on your site where customers can ask staff questions about specific titles. This is a great and easy way for stores to upsell and handsell titles.
 
This feature will also create a button labelled 'Ask a Bookseller' which takes the customer from the product page to the Ask a Bookseller webform. This option will only be available for books that don't have an 'Add to Cart' button.
 

Holiday Tips For IndieCommerce & IndieLite

The 2020 holiday season has been busy, with IndieCommerce and IndieLite stores receiving a large volume of online customers and subsequent online orders like never before.  To assist in handling customer expectations and order processing, the IC team has compiled some suggestions and methods available to IndieCommerce and IndieLite members.

Discount Coupons At a Glance

Discount coupons are a feature for IndieCommerce and IndieLite stores to offer discounts to customers in a variety of configuration options this holiday season.  Stores can create coupon codes for customers to use at checkout and track usage of those codes through the available Coupon Usage Report.

Please note that IndieLite stores have limitations with this feature in regards to the types of discounts available to be offered.

Gift Cards At a Glance

We have a variety of Gift Card options available for IndieCommerce and IndieLite users who want to offer Gift Cards to customers this holiday season!

Please note: Gift Cards on IndieCommerce and IndieLite cannot be used to purchase ebooks and audiobooks.

Wish Lists: Features At a Glance

Wish lists are a helpful IndieCommerce and IndieLite tool for stores and customers!  They can be used to keep track of personal reading lists, holiday wish lists, as well as book fairs or donation book drives.  Enabling wish lists not only adds an ‘Add to Wish List’ button on product and search result pages but also provides a litinity of settings and features for the store administrators and customers to use.  Al

Processing Credit Card Orders

Processing Credit Card Orders

Please note: The instructions listed here are for 

Pages

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

MEMBER and MEMBERSHIP INQUIRIES: info@bookweb.org

PRESS INQUIRIES: ray@bookweb.org

INDIECOMMERCE: staff@bookweb.org

ALL OTHER INQUIRIES: info@BookWeb.org

 

 

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