IndieCommerce

Getting Ready for the Holidays

As the holidays approach we recommend reviewing some key settings on your IndieCommerce site to prepare for inevitable supply line issues and the ever changing holiday shopping schedule. You have several ways to adjust what stock shows, from simple things like disabling backorders to more advanced things like limiting stock to what is available in specific Ingram warehouses and limiting sales to your in-stock items..

Adjusting settings related to backorders and hard to find titles is handled in two places:

Gift Receipts

Customers can request a gift receipt to be included with their order, with a (optional) gift message. Customers will also have the option to hide their address in the gift receipt.
 
The Gift Receipt pane on the checkout page:

Enabling Gift Receipt feature

Santa Rosa Theme

We are expecting a significant number of holiday shoppers at IndieCommerce websites this year. The appearance of your website can have a big impact on sales. To assist with this endeavor for IndieCommerce stores interested in a new look for their website, we’re introducing two new templates/themes.  The second new theme is the Santa Rosa theme.

Flatland Theme

We are expecting a significant number of holiday shoppers at IndieCommerce websites this year. The appearance of your website can have a big impact on sales. To assist with this endeavor for IndieCommerce stores interested in a new look for their website, we’re introducing two new templates/themes.  The first new theme is the Flatland theme.

Shipping Solutions

This documentation has been updated as of 10/8/2021 to include both Endicia and ShipStation integrations.
 
Using any one of our shipping integrations, stores can easily export their orders from their IndieCommerce or IndieLite site to create shipping labels. This integration will export your orders in a CSV file which you can then upload into your chosen shipping software. Currently only stamps.com provides the option to import tracking information back to your IndieCommerce site. 
 

Bulk Order Processing

The Bulk Order Processor is an IndieCommerce feature that will allow your store to process orders in bulk. It is especially helpful for moving orders from one order status to another or communicating with customers en masse. You can also use the Bulk Order Processor to send order emails to customers in bulk, add admin comments to orders in bulk, and print invoices. You can filter your orders by status, payment method, date, and/or SKU.
 

Shipping Policy Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

Privacy Policy Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

Return Policy Example

To assist with the necessary policies that stores need on their website, boilerplate policies have been provided for stores to use.  The policy can be created as a Page on your IndieCommerce or IndieLite site.  The Page can then be linked in the Footer of the website to make it accessible to customers and other parties.

Must Have IndieCommerce Features for the Holidays

Please bookmark this page and visit is frequently. We will be adding a few more new features in time for the holidays

The features highlighted below are excellent additions to your IndieCommerce website, especially for the upcoming holidays! Our team has compiled the exciting list below to help stores maximize their productivity and efficiency while also offering new ways to display content and interact with customers. Please visit the corresponding help documents to learn more about each of these features!

Credit Card Processing

The following Help Documents are available for both IndieCommerce and IndieLite to assist with the early steps of obtaining or transitioning to the store's own credit card processor and Authorize.net account.  IndieCommerce or IndieLite specific documents and webinars can be found further down on this page.

For All IndieCommerce and IndieLite Stores

 

Filtering Views by Stock Status

Stores can now hide out of stock products and only display items that are in stock. Using a combination of Local Store Inventory and a View, you can create a display of readily available titles for customers to shop from. If the titles are not in stock, they will simply disappear from the view until their inventory numbers are updated with an in stock status.
 

Digital Accessibility

The American Booksellers Association is among many national groups working with their legal counsel to alert its members of a growing legal risk related to their online retail websites and compliance with emerging requirements under the Americans with Disabilities Act (ADA). This document will help you take some first steps towards making your website more accessible.
 

Ask A Bookseller

The ‘Ask a Bookseller’ feature creates a new webform on your site where customers can ask staff questions about specific titles. This is a great and easy way for stores to upsell and handsell titles.
 
This feature will also create a button labelled 'Ask a Bookseller' which takes the customer from the product page to the Ask a Bookseller webform. This option will only be available for books that don't have an 'Add to Cart' button.
 

Pages

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

PRESS CONTACT: Dan Cullen (dan@bookweb.org)

MEMBER and MEMBERSHIP INQUIRIES: info@bookweb.org

INDIECOMMERCE: staff@bookweb.org

ALL OTHER INQUIRIES: info@BookWeb.org

 

 

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