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►Select a credit card processor
►Sign up for Authorize.net
►Configure Fraud Detection Suite settings
►Generate API Keys
►Submit API Keys to IndieCommerce
►Set Authorize.net to 'Live' mode
►Schedule my switchover
►Mark all credit card orders as Payment Received, Completed, or Canceled
►Disable credit card as a payment option before scheduled switchover
►Complete the switchover!
Merchant Service Provider (MSP) - The company that processes credit card transactions on your behalf.
Payment Gateway - Online service that connects your website to your MSP.
You can use any MSP (Merchant Service Provider) that is comptabile with the payment gateway Authorize.net. If you wish to use the same MSP that you use in-store, ask your MSP if they are comptabile with Authorize.net.
If you need to obtain a new MSP, ABA's CFO PK Sindwani has negotiated discounted credit card processing rates for ABA members with Gravity Payments.Find more information about Gravity on their website, where you can also signup for their service. You can also email our dedicated representatives at Gravity, Nicole West or Jason Butler. Gravity offers competitive rates, Authorize.net in their service package, and have extensive experience assisting stores who use IndieCommerce or IndieLite.
If you have signed up with Gravity Payments, or your selected MSP has included Authorize.net in their package, this step is COMPLETED.
Otherwise, visit Authorize.net's pricing plans to learn more and sign up for their service. Constact your MSP and Authorize.net for instructions on how to link these two accounts.
The most current instructions can be found in our Fraud Detection Settings document (attached at the bottom of this page).
You can also follow along with a webinar from our senior manager, Geetha Nathan, by visiting our webinar library. However, please cross-reference the webinar with our written documentation as some features may have changed since the presentation.
Your API key are found in the Settings section of your Authorize.net dashboard. You will need to submit these API Keys to the secure form on your website which can be found under Store > Configuration > Account Information & Prefrences > Store Authorize.net Information.
On Authorize.net, click API Credentials & Keys. This will take you to a page where you can generate your credentials. It is easiest to have this screen and your website open in separate tabs so you can copy and paste between them.
Back on the settings pae, click Manage Public Client Key. If you have already generated a key, it will appear here. If not, click Generate New Key. Authorize.net will send a PIN to your email. Youw ill bee given the Public Client Key after the PIN is entered. The Transaction Key is 64 digits long.
Common Questions About API Credentials
Are these my username and password?
What are these long strings of leter and numbers? Are these right?
What are API Credentials?
What is a Public Client Key?
From your IndieCommerce or IndieLite website, navigate to Store > Configuration > Account Information & Preferencces > Store Authorize.net Info.
Here, you will copy and paste each of your API Keys from Authorize.net into these fields and click Save Settings'. You must enter all three credentials at once because this form will be locked upon click Save. Submitting your API Keys does not intiate the changover. Email us to schedule a time to switchover. If you are a new website and have gone Live, the switchover will take place during your Go Live Training session.
Why can't I just email these to you?
Oops, I entered the wrong thing on the form!
Authorize.net is set to Test Mode by default. It must be set to live when we switch you ver. When your account is in Test Mode, each page in the Merchant Interface will display an organge banner stating:
Your account is in TEST MODE - To update click here
To take your account out of Test Mode, please follow these steps on Authorize.net:
We are grouping stores into morning and afternoon appoinments. We start the morning group at 9am ET and the afternoon group at 2pm ET. If you are scheduled in the morning group, please have credit cards disabled by the night before the schedule start time. For the afternoon group, please disable credit cards by 11am ET. We will contact you when the process is complete and credit cards are re-enabled. Your website will continue to function, and customers can still checkout with other payment methods if you desire.
This MUST be done well ahead of the time ofyour switch. This step is for your benefit, as after the Authorize.net changover, existing customer credit card data will no longer be accessible to process the payment. Thus, any credit card orders placed prior to the switch that were not charged will no longer have valid payment information. If you need to process old orders with expired authoriations, simply change the payment method to 'Pay at Store' and complete or cancel as appropriate. If you ahve a large amount of old orders, contact us for assistance.
Prior to your switch you must disable credit cards as a payment option. Navigate to Store > Configuration > Payment Methods, uncheck credit card, and click save. We recommend you put a message on your homepage announcing this to customers. Again, your website will continue to function, and customers can continue shopping using other payment methods.
On the day of your switch we will use the credentials your stored in our secure form to change you over to your own Authorize.net account. There is no need to be in the store as long as you have access to your website and Authorize.net account via the web. However, please plan to be available in the event we need you, at minimum via email but ideall by phone as well. We do the switchover as quickly as possible, with the goal of completing the switchover within an hour. However, occasionally unexpected issues arise, so we cannot provide a specific time that we will have credit cards re-enabled.
You are now set up with your very own Authorize.net account and credit card processor. We will send you a confirmation email after the switch that will include helpful information and links about new features available, as well as some changes in existing reports that will be important to note.