eCommerce Administration

Abandoned Cart

When a customer adds items to a shopping cart, provides their contact information but does not complete the checkout, that shopping cart is considered as an ‘abandoned cart’. The orders associated with these abandoned carts will be in the ‘In checkout’ status. Your website can be configured to send reminder emails to customers who abandoned their cart.

HIGHLIGHTS OF THIS FEATURE

  • Reminder emails can be sent either after 24 hrs or 48 hrs

Making the Most of Book Data on Your Website

This webinar will demonstrate the best use of the tools available to:

  • Sell sidelines, including maps, calendars, and journals through your site
  • Interpret special "admin only" data about books on your website, such as the price source, Ingram desire score, and Family ID
  • Get the most out of Local Store Inventory (LSI), not for sale, store pricing, and other tools
  • Adjust the search algorithm to surface books and products more relevant for your store
  • Enable and disable partner content from NPR and LitHub, plus ebooks and digital audiobooks

 

Wish Lists / Gift Registries

This documentation was modified on 11/19/2018, with Multiple Wishlist and Product Classes
 
The wish list feature places an ‘Add to Wish List’ button alongside the ‘Add to Cart’ button on product pages, search results pages, and book lists etc.. This feature can be used in many different ways. Personal wish lists to keep track of books to read, wish lists to share with family and friends, gift registries, lists for donation book drives and book fairs are some ways this feature can be used.

Bulk Upload of Used Books and Signed Copies

This webinar will lead booksellers through the IndieCommerce 'Store Books' feature:

  • What is a 'Store Book'?
  • How are 'Store Books' different from LSI?
  • How to add a 'Store Book' manually
  • About the 'Store Book' content type
  • Bulk Upload Store Books

Bulk Importer

Welcome to the IndieCommerce custom product bulk importer! This system is designed to help you create and manage a large number of custom products on your IndieCommerce website.

REQUIRED READING

Before using this system, it's important to be up on the basics of custom products. If you've never created a custom product class before, please see the help documentation on BookWeb.org:

Rules

The Rules module allows site administrators to create actions that are automatically triggered by various events when certain conditions are met.

3 PARTS TO RULES

Rules are made up of 3 parts:

Custom Checkout Panes

Stores have the option to create two custom checkout panes within the IndieCommerce checkout flow.

NOTE: The ‘Custom Checkout Pane’ modules need to be enabled for your site. Please send us a request from the Store Features page (Store > Configuration > Account Information and Preferences > Store Features).

CONFIGURE CUSTOM CHECKOUT PANE 1

Example use-case : Provide customers a newsletter opt-in during checkout

Sales Tax

For any online sale, the general rule is: Only in-state orders are taxed. Out-of-state orders are never taxed. So, if an order is shipped to an address within the state or is being picked up at the store, the order is taxed and the store is responsible for remitting this tax to their respective state.

Affiliates

An affiliate program is a marketing tool that would allow approved participants to earn commissions by placing unique links on their website referring customers back to your website, increasing sales and traffic through your website. How does it work? Once you have accepted someone as an affiliate, they can set up links on their site that will drive traffic to your site. Customers who follow those links are tracked, and if a sale happens during that customer visit, the affiliate commissions are determined (In the end the store is responsible for paying the affiliates directly).

Reports

There are several reports available to you that you can use to gain insights into sales on your website, who is using your website and other useful information. You can use these reports as they are or you may customize them to suit your needs.

Navigate to: Store > Reports

Order View

 
The order view (Store > Orders) by default has the following fields:
 
  1. Search by order number
  2. Filter by status
  3. Apply button
  4. Display of:

Stock

The ‘Stock’ module provides a basic stock tracking system for custom products. Store admins can set the stock level and a threshold for each product SKU. When the stock has decremented to the threshold value an email can be sent to the store admin. When the stock is depleted, the ‘Add to Cart’ button will be replaced with an ‘Out of Stock’ button. The stock count will be decremented as customers make purchases.

Conditional Attributes

Here is one example of how this feature might work on your website. A customer buys a custom product and would like to give it as a gift and include a gift message. On the custom product page, the customer is asked: "Is this a gift". If they select "Yes", a message dialog box would open for the customer to enter their gift message. If they don't select "Yes", the message dialog box would remain closed.

Custom Checkout Message

If you wish to display a special message to your customers at the end of checkout, a special message pertaining to their order, you may do so using ‘Rules’.

Example scenarios where a custom checkout message could be used:

Website Best Practices

Creating a leading website takes thought and planning, a site is typically considered successful if it is well designed, useful and in e-commerce aspects, lucrative. While different stores each have different website needs, there are some best practices that are global to all sites. In this guide, we explain those best practices and have broken them down into 4 categories:

 

Pages

About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

Contact

 

 

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