eCommerce Administration

Store Gift Card

When the store gift card is not through Givex a custom checkout pane can be enabled so that both the store gift card and credit card information can be collected for the order.

STORE GIFT CARD - USING CUSTOM CHECKOUT PANE 

Stamps.com Integration

The Stamps.com module allows you to export orders from your IndieCommerce site to Stamps.com.  Once you process and ship these orders using the Stamps.com software or website, you can then import a file from Stamps.com to mark the orders as processed and email the tracking numbers to your customers.

First, ask IndieCommerce staff to enable the module for you.  You can do this through the store features page:

Store > Configuration > Account Information and Preferences > Store Features

Quick Note Field for Orders

The Quick Note field provides Store and Order administrators a field in which notes may be added to an order and displayed on the Order Administration page (Store > Orders).
A couple of  scenarios where other IndieCommerce stores have used this field:

In-Store Pick-up Pane

If ‘In-Store Pickup’ is enabled on your site, customers can opt to pick up their order at your store instead of having it shipped. A Pick-up Pane will be available on the checkout screen. We’ve updated it so that you can customize the language used in the pane.

Navigate to: Store > Configuration > Checkout > Pick-up Options Pane

Cart Settings

Your shopping cart is configured by default, however, there are settings you can adjust to alter the shopping experience for your customers.

BASIC SETTINGS

  1. PANES

Preorders

As preorders are becoming an increasingly important way in which books are sold and marketed through stores, we’ve compiled a list of the Preorder features we offer.

ALWAYS SHOW THE PREORDER BADGE

The Preorder Badge can be enabled to display automatically for ALL books with a future publication date.

Handling Fraudulent Orders

This session will:

  • Help participants avoid becoming victims of credit card fraud on their websites
  • Highlight certain common fraudulent behaviors and scams
  • Review basic measures for fraud protection

Creating Custom Order Confirmation Emails & Invoices


This live demo will all the configurations and settings to use Custom Order Confirmation Emails & Invoices feature successfully, including:

  • How to create a template
  • Hot to configure the Rules to use the template

 

Wishlists / Gift Registry

This live demo will cover everything a bookseller needs to know about the Multiple Wish List feature, including:

  • Promoting it on their IndieCommerce site to helping their customers use the feature.
  • How  the wish list feature is especially helpful for stores looking to partner with schools, libraries, and book fairs.

Abandoned Cart

When a customer adds items to a shopping cart, provides their contact information but does not complete the checkout, that shopping cart is considered as an ‘abandoned cart’. The orders associated with these abandoned carts will be in the ‘In checkout’ status. Your website can be configured to send reminder emails to customers who abandoned their cart.

HIGHLIGHTS OF THIS FEATURE

  • Reminder emails can be sent either after 24 hrs or 48 hrs

Making the Most of Book Data on Your Website

This webinar will demonstrate the best use of the tools available to:

  • Sell sidelines, including maps, calendars, and journals through your site
  • Interpret special "admin only" data about books on your website, such as the price source, Ingram desire score, and Family ID
  • Get the most out of Local Store Inventory (LSI), not for sale, store pricing, and other tools
  • Adjust the search algorithm to surface books and products more relevant for your store
  • Enable and disable partner content from NPR and LitHub, plus ebooks and digital audiobooks

 

Wish Lists / Gift Registries

This documentation was modified on 11/19/2018, with Multiple Wishlist and Product Classes
 
The wish list feature places an ‘Add to Wish List’ button alongside the ‘Add to Cart’ button on product pages, search results pages, and book lists etc. This feature can be used in many different ways. Personal wish lists to keep track of books to read, wish lists to share with family and friends, gift registries, lists for donation book drives and book fairs are some ways this feature can be used.

Bulk Upload of Used Books and Signed Copies

This webinar will lead booksellers through the IndieCommerce 'Store Books' feature:

  • What is a 'Store Book'?
  • How are 'Store Books' different from LSI?
  • How to add a 'Store Book' manually
  • About the 'Store Book' content type
  • Bulk Upload Store Books

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About ABA

The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

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