Shipping Solutions

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Using any one of our shipping integrations, stores can easily export their orders from their IndieCommerce or IndieLite store to create shipping labels. This integration will export your orders in a CSV file so you can then upload them into your chosen shipping software. Currently only stamps.com provides the option to import tracking information back to your IndieCommerce site. 
 
Currently, we can export files for ShipEasy, PirateShip, and Stamps.com. Learn more how you can use each of these options below!

ShipEasy

This integration allows you to export orders from your website to ShipEasy. Once the feature is enabled it will be available under Store > Orders > ShipEasy > Order Export.
  1. Select the Order Status(es)
  2. Select the Order Date Range
  3. Enter the specific SKU (Optional: Best used if you would like to process these orders based on a specific title)
  4. Select the Payment Method (Optional)
  5. Select the Shipping Method
  6. Click ‘Apply
  7. Click the orange ‘CSV’ button
  8. Wait until all orders have been processed
  9. Once the file has been generated, if your browser does not automatically download, you may click the link to download it
You are now ready to import this CSV file into ShipEasy and begin creating shipping labels!

PirateShip

This integration allows you to export orders from your website to PirateShip. Once the feature is enabled it will be available under Store > Orders > PirateShip > Order Export.
  1. Select the Order Status(es)
  2. Select the Order Date Range
  3. Select the Payment Method (Optional)
  4. Select the Shipping Method (Optional)
  5. Click ‘Apply
  6. Click the orange ‘CSV’ button
  7. Wait until all orders have been processed
  8. Once the file has been generated, if your browser does not automatically download, you may click the link to download it
You are now ready to import this CSV file into PirateShip and begin creating shipping labels! For more information on this process, please visit the help documentation from PirateShip below:
 

Stamps.com

The Stamps.com module allows you to export orders from your IndieCommerce site to Stamps.com.  Once you process and ship these orders using the Stamps.com software, you can then import a file from Stamps.com to mark the orders as processed and email the tracking numbers to your customers.

Exporting Orders to Stamps.com

  1. Navigate to Store > Orders > Stamps.com Order Export
  2. Select the Order Status(es)
  3. Select the Order Date Range
  4. Click ‘Apply
  5. Click the orange ‘CSV’ button
  6. Your browser may prompt you to save the file
 
Once the file has downloaded you’re now ready to import this CSV file into the Stamps.com software. For more information on this process, please refer to the Stamps.com documentation:
 

Importing Tracking Details from Stamps.com

Once you have shipped your orders, you can export a CSV file from Stamps.com containing important details, including tracking numbers, for the orders you just shipped.  You can then import this file into IndieCommerce at:
 
Store > Orders > Stamps.com Tracking Number Import
 
The following headers are required in the CSV file:
  • Order ID - This must match exactly the Order ID on your IndieCommerce site.
  • Tracking Number - The tracking number of the order.
Optionally, you can include the following columns as well:
  • Mail Date - The date the package was mailed. Will default to current date if not provided.
  • Mail Class - The service class used. Will default to the shipping method on the order if not provided.
  • Postage Amount - The cost paid for postage.
When you import the file, you can also choose to update the order status.  For example, you could choose to update all of the orders to Completed.  This can save time editing each one manually.  If you do not want to change the orders' status, choose "Do not change the order's status".
 
Additionally, you can choose to send a message to customers.  The message will be added to the order as an order comment.  You can customize the wording of this message if you like.  To provide a link to track the customer's package with the carrier (e.g. USPS, UPS, FedEx, etc.), include “[link]” (without quotations) in the message. This token will be replaced with the appropriate URL for each order when sending the message.  If you want to email customers as well as create an order comment, ensure the "Notify Customers?" checkbox is checked before submitting the form.
 

IndieCommerce Help Documents

 

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The American Booksellers Association, a national not-for-profit trade organization, works with booksellers and industry partners to ensure the success and profitability of independently owned book retailers, and to assist in expanding the community of the book.

Independent bookstores act as community anchors; they serve a unique role in promoting the open exchange of ideas, enriching the cultural life of communities, and creating economically vibrant neighborhoods.

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